Buyer Customer Care

Anthony Mastrocola

Phone: 262-***-**** Email: *******.***********@*****.***

Summary of Qualifications

Amicable, innovative, detail-oriented Buyer with 15-year proven track record in B2B settings within the manufacturing industry.

Outstanding communication, time management, organizational and problem-solving skills.

Well-honed ability to build and maintain customer, supplier, and manufacturer relationships.

Simultaneously monitors large portfolio of high-level accounts to ensure accurate and timely delivery.

Independent, versatile thinker who takes initiative to develop breakthrough programs that boost supplier moral and positively impact customer retention.

Excellent teamwork, service and organizational skills across various business units.

Experienced in working within SAP for planning, purchasing, data management, and repair/exchange transactions.

Professional Skills

SAP Expert

Logistics Team Experience

Report Generation

Sales Force Experience

Daily Procurement Experience

Attention to Detail/Quality of Work

ERP Experience

Dependability

Problem Resolution

Professional Experience

H.O. BOSTROM, Waukesha, WI Sept 2021 – Present

Providing seating solutions for vehicles and equipment in industrial specialty markets and military contracts.

Buyer

Responsible for timely creation of purchase orders with correct project requirements like LD’s, terms and conditions, and manufacturing schedules.

Serve as the primary liaison between suppliers and all internal functions for all open purchase orders.

Participate in all stages of project team meetings to guide the project team’s decision-making process.

Continuously focus on improving expediting, scheduling, and shipping processes and methods.

Monitor and improve supplier KPI’s like on-time delivery, payment terms, and down payments.

Responsible for working closely with project managers and PPE engineering for proper planning and execution of procurement materials for the project.

Develop strong, positive, productive working relationships with key suppliers.

METSO MINERALS, Waukesha, WI Dec 2018 – Sept 2021

Metso is a frontrunner in sustainable minerals processing tech, end-to-end solutions, and services globally.

Buyer

Purchased material for onsite tooling, third party products, Kanban items, and daily office needs.

Ensured timely delivery by monitoring active production orders in process.

Completed production planning by scheduling and assigning personnel, establishing priorities, monitoring progress, revising schedules, and resolving problems.

WALTER USA LLC, Waukesha, WI Jan 2010 – Dec 2018

Global company that manufactures and markets precision tools for metalworking.

Key Accounts Manager

Acted as the primary customer care contact for the sale, quotation and purchasing of indexable tools to key auto/aeronautical accounts (Ford, Chrysler, and Boeing).

Ensured timely delivery by monitoring active production orders in process.

Education & Training

Bachelor - Business Administration and Supply Chain Management - 2020

Carroll University, Waukesha, WI

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