Administrator Systems

Ebenezer Ankrah

*********@*****.*** 470-***-****

Experience

Cloud Administrator / System Administrator Apr 2019 - Present College Park, US

Installing Servers and managing them on VMware, AWS and Azure Managing users and roles using IAM on AWS account

Troubleshooting and resolving customer issues following a Jira ticketing system Creating DR region in AWS for replication in case of disaster Implementing Atlassian product like Jira and Confluence for collaboration Creating VPCs and subnets for Network utilization on different Availability zones Monitoring Servers using Nagios and troubleshooting alerts as they are received Serving as Team Lead during monthly patching; this includes coordinating with other players and running of patch scripts.

Utilizing Ansible for automation, this includes patching of servers in both test and production environment Use tools such as top, nmap, ps, etc. for performance analysis, tuning for the betterment of the network and various applications and services.

working closely with vendors, Operations and Maintenance teams to support Standard Operations Procedures

Hardening of servers to prevent attacks and hacking and also generating SSH authenticating keys to secure the environment

Systems Administrator Apr 2014 - Apr 2019

Home Depot, Atlanta, US

Help Desk Support

Creating users and giving permissions to users and files in different departments in the organization Building of Linux servers on VMware and giving users privileges Running a 24/7 on call rotation to monitor company servers and report issues through ticketing and phone calls

Keeping documentation and editing of company wiki to ensure proper and uniformed information sharing across teams

Skills & Specialization

Aws, Jira, Performance Analysis, Operations, Vmware, Help Desk Support, Help Desk, Ansible, Red Hat, Linux Education

Christian Service University

Computer Science

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