Manager Retail Customer Service

Heather Stima

Buford, GA *****

**************@*****.***

1-706-***-****

Work Experience

Assistant Manager Retail

Rue 21 - Cornelia, GA

October 2013 to Present

Open/close store. Balance registers/bank deposits. Customer service. Cashier. Payroll/schedules. Manage 3-10 employees. Visuals. Shipment. Loss prevention. Promotional changes. Manage sales plans/goals. Assistant Manager Retail

Coldwater Creek - Dawsonville, GA

October 2004 to October 2013

Open/close store. Visuals. Shipment. Payroll/schedules. Loss prevention. Customer service. Cashier. Balance registers/bank deposits. Member of the New Store Opening Team. Manage staff. Manage sales plans/goals.

Assistant Manager Retail

Goody's - Cumming, GA

May 1999 to October 2004

Payroll. Managed 10-20 staff. Visuals. Shipment. Balance registers/bank deposits. Open/close store. Customer service.

Education

High school diploma

Skills

• Retail Sales

• Loss Prevention

• Merchandising

• Assistant Manager Experience

• Cash Handling

• Sales

• Management

• Inventory Control

• Retail Management

• Upselling

• Payroll

• Sales Management

• Customer Service

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