CURRICULUM VITAE

M V NAVEEN KUMAR, Email: adpcr7@r.postjobfree.com

Chilakaluripeta, Andhra Pradesh. Mobile: - +91-865*******)

Objective:

To pursue a career in a reputed organization where my knowledge, education and experience would allow me to serve as a key member of the management and which also gives job satisfaction and growth.

Professional Synopsis:

Proficient in Handling Teams, Driving Sales, Training, Managing Retail Operations, Building Relationships & achieving desired goals, organizing promotional Campaigns.

Summary of Experience:

Total 14 years+ of experience in retail store operations.

Present working in Spencers retail ltd hyper store in chilakaluripeta from 3rd May to till date.

Worked with Aditya Birla Fashion Retail Ltd (PANTALOONS) in Vizag Location as a Store Manager from 1st July 2018 to 15th March 2021

Worked With Reliance Retail Ltd as Store Manager for Reliance Smart from Feb 2017 to June 28th 2018.

Worked as a Store Manager in Bazaar retail ltd( Kolkata bazaar store) from 15 th Dec 2015 to Jan 2017.

Worked as Assistant Department Manager Big Bazaar- Kharagpur (Future Group),

From17th April 2008 to 10 th Dec 2015.

Job Profile Work Experience: Working as Store Manager in Spencers Retail Ltd (Full Experience in hyper stores in FMCG & Apparels (Previous Experience in Apparels, Electronics,Footwear, Luggage, Commercial Operations and Food Retail also).

Company Activities:

Handling team members, Inventory and responsible for the effective functioning of Store operations Handling .

Handling a team size of 60-75 employees with 1 ASM, 5 DM s, 1 Warehouse Manager & unloading team, housekeeping team and Facility team.

Driving and achieving sales targets, Profitability, adhering store SOP s and achieving store KPI s tracking Zero Inactive items & sell thru % comparing with other stores.

Continuously coaching and motivating team members to give best in class customer service to customers through -wishing every customer, Home deliveries on time, faster check out s, how to attending customer issues etc

Handled about 30000 sft stores with 100 team members.

Regular basis tracking competitor s sale reports and running offer and escalating to Higher management if there is any differences.

Timely Manning Pos counters, executing promotions, weekend promotions, special promotions on time effectively as per plan to increase sale.

Responsible for Manpower recruitment, joining process, duty roaster planning, training and development of team members.

Conducting daily briefing sessions to team members, sharing store target vs achievement, key KPI s achievements, day department wise targets, key focus promotions and praising to motivate.

Looking to follow golden rules like wishing every customer, offering clean trolley to customer, faster check outs..Etc to give best customer experience to customers.

Daily Cross checking commercial and Warehouse reports voids, refunds, commercial expenses, DSD GRN s completion status, dump reports, customer feedback register, etc

Analyzing store weekly dashboard KPI s, planning to achieve as it is progress card of store important KPI s.

Key Accomplishments:

We won the Highest sale certificate of Appreciation during Dec2019 EOSS period from our BUSINESS HEAD & SALES HEAD SOUTH ZONE

We won best store in cluster 6 times in this year for increasing ABV 20%-25% in few rupees more incentive contest.

Our store is 1st store in state achieving Loyalty customer ticket penetration above 60%.

Our store cashier s won best in city, best in cluster contests for Scan speed continuously.

1. Sabse sasta 5 din Target Ach with 120% (Aug 2008,Aug 2009, Aug 2010).

2. Maha Bachat 4 Days Target Ach with 120% (Jan 2009, Jan 2010).

3. ABP Achivement 95% to 110% (2008, 2009, 2010, 2011)

4. Earned highest perk in entire store in the 2010 for the department.

Education:

Post Graduation: MBA from Dr C.V.Raman University .

Graduation :Graduation (B Com) Passed in 2009

Diploma : A.M.I.M.I Diploma (3 Years)Passed in Dec-2006,from The Institute of MOTOR INDUSTRIES,CHENNAI-600044.

School : SSC 10th Class Passed in March 2002 from the BOARD Of SECONDARY EDUCATION,A.P

Computer Skills:

Applications MS-Office.

Done PGDCA in 2006 (PG Diploma in Computer Applications)

Handling basic System, Printer, Scanner and Cash drawer related problems.

Personal profile:

Name : Naveen Kumar Muthyala

Father s name : M Prabhakar Rao

Date of Birth : 06th March 1985

Languages Known : English, Telugu, Hindi & Bengali

Hobbies : Listening music.

Strengths : Confidence, Logical thinking, Positive attitude.

Address for Correspondence : S/O M. Prabhakar Rao,H.No-556/A/366,

Dhakia, Near Jaleshwar Mandir

Malancha road- 721301, Kharagpur (Town)

.

DECLARATION : I hereby declare that the above mentioned details are true according to my knowledge and belief.

Place: chilakaluripeta

Date: (Naveen Kumar muthyala)

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