NIYAZ
HAMEED
MECHANICAL ENGINEER
PERSONAL INFORMATION
NATIONALITY : INDIAN
BIRTH OF DATE : 18/06/1996
MARITAL STATUS : SINGLE
PASSPORT NO : S0843575
VISA STATUS : VISIT VISA
CONTACT INFORMATION
ADDRESS : AL QUSAIS 2
INDUSTRIAL AREA, DUBAI, U.A.E.
TEL : +971-*********
EMAIL : **************@*****.***
LANGUAGES
> ENGLISH
> HINDI
> MALAYALAM
> TAMIL
SOFT SKILLS
> M.S OFFICE
> EXCEL
> AUTOCAD
EDUCATION
CAAD INTERNATIONAL
(2021)
[MASTER DIPLOMA IN M.E.P]
IIEM
2016 - 2019
(DIPLOMA IN MECHANICAL ENGINEERING)
PROGRESSIVE ENGLISH SCHOOL
(HIGH SCHOOL)
WORK EXPERIENCE
CONCENTRIX SERVICES PVT LTD. BANGALORE, INDIA
(CUSTOMER SERVICE EXECUTIVE)
MARCH 2020 - SEPTEMBER 2021
JOB RESPONSIBLITIES: -
Ensured appropriate collection procedure maintaining the customer service in focus.
Achieved and consistently exceeded revenue quota through product
& Service promotion during Calls.
Overcame customer objection / rejection to company products & convince them.
Managed to keep records of customer interactions, complaints & Comments.
AL FAHIM AVENUE, DUBAI, U.A.E.
(SALES ASSOCIATE & CASHIER)
JULY 2019 - DECEMBER 2019
Served as Cashier with retail facilities as well as performed sales associate duties.
Serve customer with accurate information &n establish trust with customer.
Answer all Questions, Providing detailed information about products.
SILVER DESIGNS, KANNUR, INDIA.
(OFFICE ADMINISTRATOR)
APRIL 2014 - JANUARY 2016
Manage clients.
Submit necessary reports & paper Works.
Update day to day work Schedule.
Quote preparation and Approvals.
SKILLS
• Good Communication Skills with Management and Clients.
• Hardworking and Positive Attitude.
• Possess a Creative mind set and Problem Solving Skills .