Service Representative Customer

ORIONA HENDRIX

**** **** ***** **** ***** Lauderdale, FL 33068

754-***-**** ****************@*****.***

Resume Summary

Exceptional customer service representative with over 5 years of professional experience. Dedicated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients/customers and exceed sales. Reliable and driven, with strong communication, time management, and conflict resolution abilities. Aiming to use my proven skills to effectively fill the role in your company Teleperformance 03/2020-05/2021

Customer service representative

Answering 50 to 80 inbound and outbound calls per day. Duties includes listening to customers needs and issues and providing helpful solutions to the problems. Providing healthcare plans to members and answering questions regarding their prescription drug plans. Providing and selling internet, cable, and mobile services and scheduling appointments for professional technicians.

Connexion Point 07/2021-Current (Seasonal employment) Customer service representative

Responsible for answering inbound calls and properly assisting members and potential members. Duties range from setting up in person meetings and seminars to transferring to the appropriate department.

Awards and Acknowledgements

Top Seller

#1seller of the month during employment at Spectrum for Teleperformance 3 consecutive months in a row

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