Customer service experience.

Erik Shepler

*** ****** **. ********, **. *****

717-***-**** • **********@***.***

Objective:

Highly motivated individual seeking employment.

Education:

Mechanicsburg Area Senior High School, Mechanicsburg, PA. Graduated 2000.

●High school diploma.

Employment:

Lot Attendant/Recon-Faulkner Infiniti

Mechanicsburg, PA

October 2018- January 2020

●Clean customer vehicles inside and out

●Prep sold cars for delivery

●Full interior detailing

●Pickup/drop off customer vehicles

●Arrange cars on lot

●Prep new cars for sale

Delivery Driver-Pizza Hut, Mechanicsburg, PA. December 2015–2018

●Deliver Pizza

●Interact with customers

●Prepare food/clean up

Delivery Driver-Pizza Hut, Carlisle, PA. March 2014-July 2015

●Deliver Pizza

●Interact with customers

●Prepare food/clean up

●Left job due to recovery of back surgery

Handy man assistant-It Ken Be Done, Handyman Services, Carlisle, PA. January 2012-

March 2014

●Painting

●Dry wall installation

●Plumbing

●Electrical

●Installed drop ceilings

●Masonry work

●Carpentry

●Employer became ill

Driver/Warehouse Associate – Light Styles, Carlisle, PA. May 2010 – September 2011.

●Delivered doors and windows within a 500-mile radius.

●Load and unloaded tractor-trailers.

●In charge of receiving shipments.

●DOT certified to drive up to 26,000 lb. vehicles.

●Laid-off due to the fact the company went out of business.

Flooring Technician – JLH Flooring, Mechanicsburg, PA. August 2007 – May 2010.

●Removal and installation of carpet, linoleum, ceramic tile, laminate and hardwood flooring.

●Worked along side customers to ensure satisfaction of job from start to finish.

●Left job due to a slow economy and more stable employment.

Driver/Warehouse Associate – R.F. Fager Company, Camp Hill, PA. March 2005 – August 2007.

●Delivered shingles and other roofing supplies to job sites.

●Operate 28 ft. flatbed conveyer truck.

●Forklift certified to load and unload tractor-trailers.

●Made scheduled deliveries in a timely manner.

●Interacted with clients to make sure we were supplying excellent customer service.

●Left job to pursue a career in flooring.

Self-Employed Artist – Shepler Designs, Mechanicsburg, PA. January 2001 – November 2005.

●In charge of all aspects of business: sales, marketing, purchasing, shipping and receiving.

●Worked with clients to ensure their needs and deadlines were met.

Volunteer Work:

Church Youth Organization – Camp Hill Church of God Youth Camp, Newville, PA

●Helped out in all aspects, from landscaping and grounds work to kitchen help and coordination of youth activities.

●Social interaction with youth and other volunteers.

References:

Doug Konkle-Breckenridge, CO. 717-***-****

●Years known-24

Ryan Costello-Etters, PA. 717-***-****

●Years known-22

Jay Nelson-Breckenridge, CO. 970-***-****

●Years known-6

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