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Customer Service Plainfield

Location:
Avon, IN
Posted:
November 13, 2021

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Resume:

*******@*****.***

Phone: 317-***-****

Resume of Kautul Patel

PROFESSIONAL SUMMARY

Fast food preparation and assembly

Dry Cleaning Operation and management

Cash handling

Customer service

Inventory management

Strong analytical and problem solving skills.

Highly organized with the ability to manage multiple tasks.

Enjoy being a team player as well as taking leadership.

Confident, Self-Learning and Hard Working

TECHNICAL SKILLS

Other Tools: MS Office(Word, Excel, Power Point, Outlook)

Operating Systems: Windows (XP/Vista/Windows 7)

Education

Diploma in Mechanical Engineering, India

PROFESSIONAL EXPERIENCE

Amazon Apr-2018 to Dec 2019

Dallas TX Fulfillment Center Associate

Responsibilities:

Receive and sort inventory

Get customer orders ready for delivery

Worked on technology like scanners, computers, and handheld printers

Resolved customer service request on order

Analyze the customer order problem

USPS Dec-2017 to Dec-2017

Grapevine TX City Carrier Assistant

Responsibilities:

Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.

Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.

Handles undeliverable mail in accordance with established procedures.

Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection mail.

Uses portable electronic scanner as instructed.

Delivers and collects charges on customs, postage-due, and C.O.D. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.

Deposits in the post office mail collected on the route upon returning from the route.

Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.

Furnishes customers with postal information and provides change of address cards and other postal forms as needed.

Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.

Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned.

Works professionally with other employees in the office.

May as a CCA, perform clerical duties and be required to pass examinations on scheme of city primary distribution.

In addition, may perform any of the following duties: check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held; deliver stamps or other paper supplies to contract or classified stations and other designated delivery points; serves at carriers' delivery window; receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.

Murphy Deli’s

Houston, TX Feb 2017 to Oct-2017

Store Manager

Responsibilities:

Operate cash register and credit card machine to process customer payments.

Answer customer questions about food ingredients, freshness, and availability.

Helped to order and stock received food supplies and equipment.

Assisted with cashier, training and cleaning operations.

Interacted with officials during random health department check.

Kohl’s Departmental Store Sep 2016 to Feb 2017

Irving, Tx

Customer service

Processes credit payments and resolves customers’ credit problems at Shoe department

Opening credit card

Sunshine Cleaners May 2008 to June 2016

Plainfield, IN Store Manager

Responsibilities:

Responsible for overall operations, training and supervision of Production Plants and 8 employees.

Directed daily activities of staff members to maximize productivity by leading on-the-job training

Maintain and order all supplies required for production.

Ensure compliance with all local and state regulations.

Performed all Cleaning and Spotting duties of all garments.

Maintained and operate all Dry Cleaning Equipment.

Performed exceptional customer service to maintain loyal customers

Compute sales prices, total purchases and receive and process cash or credit payment

Interacted with officials during random environment safety department check.

Quizno’s Sub April 2003 to May 2008

Plainfield, IN Assistance Manager

Responsibilities:

Process and fill customer food orders.

Operate cash register and credit card machine to process customer payments.

Answer customer questions about food ingredients, freshness, and availability.

Clean and straighten counters and tables at end of shift.

Upheld safety and sanitation standards.

Helped to order and stock received food supplies and equipment.

Assisted with cashier, training and cleaning operations.

Reduced food waste by planning how much to prep for the daily according to usage pattern.

Interacted with officials during random health department check.

JcPenny Retail Store May 2004 to May 2008

Plainfield, IN Sales person

Joined JcPenny shoe department as part time sales person.

Provide customer service and answered customer questions about shoes.

Operate cash register and credit card machine to process customer payments.

Marking price on inventory.

Manage inventory rack for sales.



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