Switchboard Operator Registration Clerk

Marcie M. Lyon

*** ****** ***

Cave City, Ky ****7

270-***-****

**********@*****.***

RESUME

Objective:

To obtain a position with the potential for advancement, where I can utilize my knowledge and experience and continue to grow.

Summary of Qualifications;

1. Dedicated and focused office assistant, that excels at prioritizing, completing multiple tasks and following through to achieve project goals 2. Keeps records of various administrative services including; coping, faxing, etc. 3. Wide experience and knowledge of word processing programs like Microsoft Word/Excel 4. Excellent communication skills and professional telephone voice 5. Ability to work as a team member or independently. Work History:

Bluegrass Professional Counseling -Munfordville, Ky. -1/28/2019 to Present

(Office Coordinator)

Duties:

Scheduling appointments for multiple therapists,

Answering phones,

Collecting and Posting payments/copays

Verifying Insurance,etc

Collecting and Inputting client information

LifeSkills, Inc - Glasgow, Ky - 7/2015 to 1/2019

(Customer Service Tech)

Duties:

Scheduling appts for multiple therapist

Answering Phones

Collecting and Posting payments/copays

Inputting daily charges for therapist

Collecting and Inputting client information

TJ Health Pavilion - Glasgow, Ky.- 12/2012 to 7/2015

(Registration Clerk)

Duties:

Out-Patient registration for 15 primary doctors,

Verifying insurance eligibility

Collecting of payments/copays

Dr. David German -Glasgow, Ky. - 3/2006 to 12/2012

(Front Office Mgr/Receptionist)

Duties:

Manage front reception area, including registering patients Answering phones

Maintained front office in a neat and organized fashion Dispersed incoming mail, faxes and calls

Handled all incoming and outgoing correspondences

Glasgow Urgent Clinic - Glasgow, Ky. - 2004 to 2006

(Registration Clerk)

Duties:

Front desk registration

Collect payments/copays

Verify insurance

Switchboard operator

Dispersed mail

Organized files, faxed reports, deposits

Edmonton State Bank - Glasgow, Ky. - 2003 to 2004

Teller

Duties:

Cash and Deposit monies for customers

Cumberland Co Hospital Behavioral Health -Burkesville, Ky - 2001 to 2003

(Secretary)

Duties:

Managed front office

Scheduled Appointments

Collections

Assisted Clinic Admin.

References:

Barbara Bailey -Bluegrass Professional Counseling -270-***-**** Nita Hagan - -LifeSkills - 270-***-****

Faye Jessie - TJ Samson - 270-***-****

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