Customer service

EXPERIENCE

Synergy Internet August **** - Present

Called out to people showing interest in our services Work from home

Helped sign customers up

Answered customers questions and calmed them down

Worked without supervision, was dedicated to helping others

Omni Interactions April 2021 – July 2021

Answered calls Work from home

Put data in computer

Dealt with Customers

Answered Questions

Dog Sitting, Own business Aug 2018 – April 2021

Castle Rock, CO

Supply food, clean water, and exercise for pets at scheduled times.

Provide companionship and comfort to pets while ensuring owners felt secure.

Responsible for entering people’s homes and ensuring proper care of their pets.

Trusted to ensure pets are safe and given adequate attention while their owners are away.

Hobby Lobby Aug 2018 – July 2019

Castle Rock, CO

Promoted to Cash Register #1 after only one week on the job

Adapted quickly and demonstrated abilities of helping customers and being trustworthy.

Downeast Outfitters Oct 2015 - Dec 2016

Castle Rock, CO

Assistant Manager: Lead and coached

Operated alongside a team of seven

Stocked merchandise

Tended to customers at the register.

Exemplified quality customer service, leadership and organizational skills, and oral communication abilities.

Rocky Mountain Chocolate Factory July 2014 – Sept 2015

Castle Rock, CO

Listened to specific orders

Executed quickly to give customer fast, quality service.

Nanny Jan 2014 – Dec 2015

Castle Rock, CO

Cared for three children, ages 6-month-old to 11

Tended a special needs teenager overnight.

oHelped with nightly routine and got her and her two other siblings ready for school.

Volunteer

Religious Service Jan 2017 – June 2018

Calgary, AB Canada

Called by Church Leaders to serve the people of Calgary Canada, for 18 months, without monetary compensation

Opportunity to serve others throughout the world; similar to that of the Peace Corps.

Communicated with many people

Created strong relationships with members of the church and non-members

Trusted to be on own and follow the rules and instructions from president

EDUCATION

High School Diploma from Keystone Online School (Graduated 2014)

oGPA: 3.5

oReceived the National Honor Society Award

Associates Degree from Arapahoe Community College (August 2014 – June 2017)

oGPA: 3.5

Church Pathways Education Program (August 2018 – July 2019)

Currently Working on a Professional Studies Bachelor’s Degree from BYU Idaho

Skills

Reliability

Received special assignments to complete unsupervised.

Trusted by parents to watch their kids and pets.

Fast Learner

Doesn’t need much training before I understand the task

Adaptability

Mastered a new program in each job and have done so in only an hour of first starting the job.

Communication

Contacted many people

Learned how to deal with different kinds of personalities.

Gotten along with the people I have come in contact with and remain friends with many of them.

Organization

Establish order in places

Keep area of work tidy

Customer Service

Learned to deal with difficult people and remain professional and calm during tough situations.

Calms distressed children during work, lending a supporting hand to those in in these situations and when appropriate.

Computers:

Excel

Word

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