Office Assistant West Covina

Samantha Nicole Gallegos

***** *** **. ***. ****

Moreno Valley, ca 92553

Phone: 626-***-****

Email: *************@*****.***

Summary: Seeking a position for an organization that can benefit from my extensive experience and leadership skills. Enable me to acquire new abilities and skills. Strong organizational and multitasking skills, combined with excellent communication and customer service skills where I can apply my background towards the growth of the company.

Work Experience:

*Riverside County DPSS Self-Sufficiency Jurupa Valley, CA

-Office Assistant I September- Present

Mail out applications for applicants, document case notes on C-IV or CALSAWS Make application packets for applicants, print documents, indexing, labeling mail etc. Using Microsoft Excel, Word

*Riverside County IHSS Adult Services Riverside, CA

-Office Assistant I March 2021- June 2021

Filing paperwork for cases for the mailroom. Sort out mail for the social workers. Scanned files into computer form. Date stamped mail on a daily basis. Helped with county stamps and envelopes to be mailed out.

*Metro by T-mobile Moreno Valley, CA

-Sales Associate Oct. ‘20- Jan ‘21

Provided excellent customer service by helping customers with their accounts making payments, servicing their phone and communicating about products. English/ Spanish speaking. Typed up new accounts into system and activated their new account. Signed up customers for auto pay through online system.

*Los Angeles Dental Office La Puente, CA

-Receptionist/Scheduler/Billed insurance Jan. ‘17- July,17 Provided excellent front desk customer service to patients. Helped them with their future appointments and payment options. Typed up patients dental care on the daily schedule. Filed paperwork in office. Called insurance filed for insurance claims on a daily schedule. Organized front desks with correct forms needed for office needs. English/ Spanish speaking customers.

*Premier Care Dental Group Pasadena, CA

-Patient Department Representative Feb. ‘16- July ‘16 Provided customer service over the phone. Scheduled appointments on the daily for patients. Called an insurance claim if needed. Reviewed patients charts and files on the daily schedule. Verified insurance and payments. Filed paperwork to correct department.

*Bellflower Dental Group Bellflower, CA

-Call Center Representative Sep. ‘14- Jan. ‘16

Provided excellent customer service over the phone. Assisting patients with information about their treatment and future appointments. Education:

Hacienda Adult school La Puente, CA

● Esthetician Program April 2018

Mt. San Antonio College Walnut, CA

● General Education Sept. 2010

West Covina High School West Covina, CA

● High school Diploma June 2006

Skills:

● Bilingual in English& Spanish

● Internet savvy

● File paperwork, Case noted, Document cases etc.

● 40 WPM

● Microsoft word/ excel etc.

Contact this candidate