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Manulife Services Administration

Location:
Swampscott, MA
Posted:
November 11, 2021

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Resume:

Hoyte *

LINDA PARRIS

Home Address: ** ********* ****** • Lynn, MA. 01905

Phone: 781-***-**** E-mail: *****.**@*******.***

EXPERIENCE

Partners Healthcare – Boston, MA March 2017 – May 2019 Document Imaging Analyst II

• Processed, prepared, sorted, scan, indexed and performed quality review of confidential medical records documents to be scanned into clinical systems while meeting deadlines

• Analyzed patient records to identify misfiled documents to make sure all scanned documentation belonged to the appropriate medical record via the EPIC system

• Prepared batches of documents in each batch within various scan queues and distinguished the different document type levels for scanning documents (including attaching document type and patient labels for scanning)

• Interacted with numerous hospitals and patients pertaining to medical records General Services Administration Thomas P. O’Neil Federal Building– Boston, MA June 2016 – December 2016 Placement: Telesolv Consulting

Document Imaging and Records Technician

• Scanned and maintain confidential files and records

• Prepared, sorted, and tracked batches of scanned and unscanned records from the beginning to the end of the scanning process

• Reviewed documentation to identify deficiencies that slowed down the scanning process

• Trained and advised new employees

• Passed a pre-employment background investigation check

• Obtained and maintained federal background check/security clearance John Hancock Financial Services/Manulife – South Boston, MA March 1989 – June 2015 POS91900 RMIS Image Processor II

• Prepped, scanned, and indexed Legacy and Promise claims

• Sorted and distributed incoming mail to employees

• Managed the tracking of priority mail

• Managed policy holder checks that came into the office

• Rescanning of documents

• Prepped thousands of applications and checks for the correct pulling of Fiche for Verus Project.

• Prepped all paper files WPI, PNO, ULI, APR project, and Flex V

• Completed various complex projects for other managers in area departments

• Trained new co-workers on company work procedures and protocols

• Experienced in LTC NB work, Record Services paper and Fiche files, as well as, Verus audit work.

• Worked with long term care claims

• Indexed 9,000+ documents

Beverly Hospital – Beverly, MA January 2000 – June 2000 Phlebotomist

• EKG/Phlebotomy

Salem Family Health – Salem, MA June 1998 – September 1998 Phlebotomist

• EKG/Phlebotomy

• Prepared examination rooms and medical equipment

• Checked in patients and recorded vital signs

• Registered patients

• Entered data into system regarding patient records Salem Hospital – Salem, MA January 1986 – March 1987 Radiology Department File Clerk

• Retrieved files for patients

Hoyte 2

• Delivered files to the various departments within the hospital

• Entered confidential patient information in computer system RELEVANT JOB TITLES

POS91900 Image Processor January 2012 – June 2015

Image Processor September 2011 – January 2012

Prepping Specialist 4820 January 2006 – March 2007 Prepping Specialist 023-0375 January 2004 – March 2007 Prepping Specialist HO05750000 January 2001 – January 2004 Prepping Specialist HO05750200 January 1998 – January 2001 Prepping Specialist HO05750100 October 1997 – July 1998 Senior Application Clerk July 1991 – October 1997

Application Clerk/A September 1990 – July 1991

Senior Application Clerk January 1990 – September 1990 Clerk III January 1989 – January 1990

EDUCATION

Advanced Education Center – Salem, MA June 1997

Wilfred’s Beauty Academy – Boston, MA May 1985

West St. Joseph Secondary School – Barbados, W.I. June 1978 SKILLS

Microsoft Office, Input Accel, Citrix Client, Rumba, File Net, and Epic AWARDS

25-Year Service Award April 2015

Promotion March 2014, April 2013

Record Management & Image Services: “On the Spot” Award April 2013 Special Project Awards April 1996, June 1995, October 1994, and February 1993



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