Data Technician Accounting Clerk
Resume:
DOMINIC A FULLER
Stockton, CA 95210
Cell 209-***-****
******.***@*****.***
EMPLOYMENT
Volt Sacramento Tech/AppleCare, Elk Grove, CA
Tech Cust. Svc Support 1, January 2018 –
Perform technical support to assist customers
Research, track, and resolve technical problems.
Compile and input data.
Interacting with customers to help troubleshoot iOS, Apple Watch, and Tablet Issues
Ability to multitask multiple applications at a time
Flexibility to work different shifts
Volt Sacramento Tech/AppleCare, Elk Grove, CA
Tech Cust. Svc Support 1, July 2016 – July 2017
Perform technical support to assist customers
Research, track, and resolve technical problems.
Compile and input data.
Interacting with customers to help troubleshoot iOS, Mac, Apple Watch, Apple TV and Tablet Issues
Ability to multitask multiple applications at a time
Flexibility to work different shifts
Point of Contact for technical related issues
MJ Hall, Stockton, CA
Accounting Clerk, May 2016 - 20xx
Perform accounting and clerical functions to support supervisors. Research, track, and resolve accounting problems. Compile and sort invoices and checks. Place checks in envelopes and mail out.
Record business transactions and key daily worksheets to the general ledger system. Record charges and refunds. Support accounting personnel. Managed input type vouchers, invoices, checks, account statements, reports, and other records. File and tally deposits. Work with adding machines, calculators, databases and bank accounts. Match invoices to work orders. Process bills for payment. Open mail and match payments to invoices. Arranged and coordinated money to be delivered to bank. Utilize computer systems to run databases, pay bills and order supplies.
Amazon Fulfillment Center, Tracy, CA
Picker/ Order Selector, August 2014 - December 2014
• Picked and Processed Packages For Customers, Provided thorough support and problem resolution for customers. Trained new employees and explained protocols clearly and efficiently. Maintained composure and patience in face of difficult situations. Provided base level IT support to company personnel. Monitored multiple databases to keep track of all company inventory.
SAFE SHIP, STOCKTON, CA
Shipping Clerk, April 2012 - October 2013
Duties:
• Customer Service/Management, Faxing, Making Copies, Laminating, Specialty Packaging, Custom Box Making, Field Print, Processing Packages Using Multiple Carriers & Programs, Package Deliveries, Loading Trucks Recommended, selected, and obtained merchandise based on customer needs and desires. Maintained records related to sales. Managed and forecasted new materials to keep them in stock. Totaled purchases, received payment, made change, and processes credit transaction. Computed sales price of merchandise. Managed a team of 5 to ensure all daily duties were performed. Established close client relationships, evaluated regional trends and product strategies, promoted new products, maintained client service and satisfaction, and monitored sales performance. Achieved consistently high client satisfaction ratings. Accurately handled cash and deposits.
NID HOUSING COUNSELING/ EMBARCADERO, STOCKTON, CA
Data Technician, June 2009 - October 2010
Manage all aspects of day-to-day operations, client scheduling for busy office averaging 30 appointments weekly. Compliance with Loan Modification and Data Entry. Physically lead and coordinated assigned recreational activities. Oversee front-office operations and provide impeccable customer service. Develop and implement strategic marketing plan for business. Create special promotions, write/design special promotions.
SUMMARY
Skills:
• GENERAL OFFICE SKILLS, COMPUTER SERVICE, PROJECT MANAGEMENT, FRONT OFFICE OPERATIONS, REPORT PREPARATION, ACCOUNTING/ BOOKKEEPING
EDUCATION
San Joaquin Delta College, Stockton, CA
2004
Degree Program: Associate of Arts
Bear Creek High School, Stockton, CA
H.S. Diploma, General Ed, May 2004
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