Wilma Monson
**** ******* **., **** **** Frisco, TXU. 75034]
Frisco, TX 75034
Phone: 214-***-****
E-Mail: ***********@*****.***
Professional Summary
I follow instructions well
listening and performing my duties
willingness to help others
always punctual or early
Pleasant to customers
Experience
May 2007 to December 2017
ConvergeOne Plano, TX
Project Manager
Interacted with customers on their projects.
Scheduled resources to preform the work.
Held conference calls with customer and resources to creat action plans to per Irma the work.
most telecom work is performed after hours so phones are not taken down during the work day, so the work would be done at night. I would schedule a conference call with the customer and resources to be in the phone while the work was being done.
them another call would be scheduled for the next day to make sure all was well.
emails to the sales rep and my management would go out to let them know the project was complete.
project details would be entered in proprietary software.
i would have multiple projects going at all times.
Education
March 1976 Angelina College Lufkin, TX
Associate of Science Nursing
I did not graduate. The date enter was the last I attended.
i has to quit as my husband changed jobs and we moved out of state.
May 1967 Woodlawn High School Shreveport, LA
High School Diploma
High school courses
Skills
Proficient at administrative duties.
Excellent telephone manners.
Follows orders and procedures well.
quick learner
Punctual
Willing to help others when needed