Billing, Scheduling, Answering Mutli-line Phones, Microsoft Word, ETC
Resume:
Dear Human Resources Representative,
I am interested in your position. I have good customer service skills as well as good clerical skills. I am an enthusiastic, hardworking and dependable individual. I can work both independently as well as be a team player. I am a great candidate for this position. I would greatly appreciate it if you would give me the opportunity to work in this exciting role. You will not be disappointed. I look forward to hearing from you.
I have attached my resume for your consideration.
Sincerely,
Camisha Handy
Camisha Nikole Handy
402 R St NW
Washington DC 20001
************@*****.***
Education
Springbrook Senior High School
Silver Spring, MD
2007-2009
High School Diploma (6/09)
Bennett Career Institute (Cosmetology)
Washington DC
2019-Present
Skills
Billing, Scheduling, Answering Mutli-line Phones, Microsoft Word, Power Point, Excel, Typing, Internet, Handle Cash, Excellent Verbal and Written Skills, Customer Service and Patient Care
Experience
Love and Companion-Caregiver- DMV Area
Supervisor/Owner Mary Campbell
2/17-Present
*Companionship and Conversation
*HouseKeeping
*Meal Preparation
*Transportation
*Maintaining Home Records
*Medication Reminders
*Entertainment
Uber/Lyft - Transportation (Washington, D.C. Metropolitan area)
4/16-Present
*Transport Customers
*Provide Great Customer Service
*Keep a clean/safe work environment
Concentrix (Apple) Call Center -Customer Service Representative (Norcross Georgia)
11/15-4/16
*High quality customer interactions and experiences
*Handled high call volumes
*Troubleshoot, resolve issues and address routine tax support
*Respond to customer inquiries
*Use superb computer service skills while multi-tasking
*Actively contribute to the 'knowledge base content' by linking, flagging and recommending updates
*Utilize government websites and toolkits to seek out and deliver the correct answers to the customers
*Document customer interactions and properly escalate issues that do not have a known resolution
Express Employment Professionals (Temp Agency) Georgia Call Center for AT&T and T-Mobile
Order Processing Agent - 404-***-****
7/2015-11/2015
*Answer high volume incoming calls
*Process Payments via Credit Card or Check
*Discuss optional AT&T and T-Mobile plans offered to customers
*Update customers information in the systems
*Provide GREAT Customer Service
Summit Retail (Costco/ Sams Club/ BJs)
Independent Vendor/ Georgia /Supervisor Nathia Holmes 404-***-****
3/2015-7/2015
*Set up shows within the state of Georgia at the various SamsClubs, Costco’s and Bjs
*Count inventory
*Transport inventory
*Sold a variety of items to customers
*Travel long distances
*Complete paper work and other documents
*Fax inventory to home office each morning
*Attend meetings via telephone conference calls twice daily
Providence Hospital - Operating Room Charge Capture Coordinator (Washington DC)
12/2012-05/2013 – Supervisor Brandon Gantt 202-***-****
*Work with multiple systems: CDM- Charge Description Master, AS400, E-Par, Meditech
*Audit all accounts to prevent over billing or under billing
*Request charge codes that were not located in our facility by calling the various vendors
*Verify Insurance Information
*Handle Medical Disputes (Collections)
Providence Hospital - Operating Room Medical Biller(Washington DC)
08/2011-12/2012 - Supervisor Kevin Bush 202-***-****
*Handle high volume calls daily
*Bill Surgical Cases
*Contact Reps and Vendors due to Bills or Implants needed for surgery
*Verify patient insurance information
* Submit insurance claims electronically.
* Expedite unpaid insurance claims.
* Analyzing reimbursements
* Filing appeals of denied or rejected claims.
* Submitting worker's compensation and medical-legal claims.
* Processing patient statements.
* Posting payments and adjustments from EOB's.
Contact this candidate