Qa Analyst Software Tester

**********@*****.*** BHAARGAVI NATARAJAN 732-***-****

STRENGTHS

Experienced functional QA test analyst, with several years of experience in deploying, testing and debugging web based software applications across distributed systems.

Motivated, proactive team player with a passion for quality who takes pride in ensuring top quality of the end product.

Varied experience in Software Quality Assurance spanning different stages of Testing Life Cycle that included Unit, Integration, System, Regression and User Acceptance Testing(UAT).

Proficient with documentation of test cases, test scripts, pre-test conditions, input data and the actual and expected results along with defect status reports and defect traceability.

Skilled at setting up test environments and test data as needed for testing.

Strong ability to multi-task with excellent analytical, problem-solving, presentation and communication skills and able to facilitate easy, transparent exchange of information across the team(s).

Working knowledge of Linux, Python and Java.

Hands-on experience in using Postman to validate APIs for testing and using other tools such as Eclipse IDE, TestRail, Bugzilla, Test Director, Quality Center, Git, Jenkins and JIRA as needed. EMPLOYMENT

QA/Customer Support Aviz Networks, Inc Nov 2019 - Present

Developed Proof of Concept and Evaluations of Aviz NOS distribution and applications for customer deployments.

Provided L1 support for customers; clearly Understood customer feedback and worked with the engineering team to improve and enhance Aviz apps.

Acted as a lead for the QA team for developing automation framework using APIs.

Performed Manual testing of Aviz UX apps and raised issues in the defect tracking system(Bugzilla); interacted with developers to track defects to resolution and performed regression testing. QA Engineer 8x8 INC. Nov 2016 – June 2019

Developed test plans by collaborating with cross functional teams

Tested several enhancements to existing product features.

Tracked system issues, defects/bugs and feature enhancement requests for review and resolution by product and engineering teams.

Contributed to ongoing test automation by updating existing test scripts.

Provided ongoing technical and user support for internally developed applications.

Tested both the User Interface and the API - API testing was done using POSTMAN.

Used POSTMAN/APIs to create PBXes, Sites, Users, Extensions and licenses and verified the API response to a variety of input data.

Conducted backend testing by querying databases and checked for data integrity and proper routing based on workflow rules and by verifying the output in the browser (front end)

Prepared test bed and test data that mirrored production data in order to test data migration. QA Engineer – Cloud IBM Sep 2015 – Jun 2016

Wrote the functional test cases for LBaaS testing using V1 APIs.

Setup OpenStack environment for stable Kilo and stable Liberty versions on bare metal servers with CentOS and Ubuntu operating systems.

Setup an OVN multi-node environment for testing OVS/OVN differences with the stable liberty version.

Used the CLI and dashboard in testing the IBM load balancer appliance with added functionality for HA and verifying active-backup configurations.

Verified added functionality for stick table enhancement and dynamic LBaaS agent addition by simulating network node failover.

Used the CLI extensively for verifying LBaaS V2 APIs for Octavia load balancer using open source community code.

Raised defects in the defect tracking system and performed regression testing once the raised issues were resolved.

Coordinated with developers and test team to ensure quick turn-around time and to ensure that defects were fixed within acceptable time limits.

Contributed to the open source community by reporting bugs found during testing. Sr. QA Analyst Alcon Laboratories, Inc. Feb 2008 – Apr 2011

Lead tester in the testing cycles of 3 releases and the Test Lead of all the maintenance and upgrade releases of Alcon’s Clinical Trial Management System (CTMS).

Involved in all stages of software testing and documentation beginning with analysis of the business requirements and the Software Requirements Specifications, working with end users to understand and document the business requirements and estimating the LOE (Level of Effort)

Prepared the Test Plans and Test Cases based on the Requirements Documents, handled the test case reviews with business users and developers, prepared and maintained the requirements traceability matrix and performed testing in all 3 environments – testing, validation(controlled) and training.

Recorded defects in the defect tracking system; interacted with developers and business users to track defects to resolution and performed regression testing and helped with PQ/UAT testing.

Responsible for handling and resolving user issues in the implemented CTMS system (Production) Sr. QA Analyst/Test Lead Fannie Mae Oct 2006 – Dec 2007

Acted as the Test Lead to resolve all issues and produce deliverables (exit criteria) on schedule.

Developed the test requirements and test plans as per the approved business requirements.

Involved in the preparation and execution of the Functional test cases and Regression test cases

Participated in Test Case Reviews with the business users and the development teams.

Validated that critical business rules implemented in previous enhancements were not violated by the new requirements.

Recorded defects in Quality Center; interacted with developers and business users to track defects to resolution and performed regression testing.

Played a major role in coordinating the UAT Testing performed by business users.

Maintained the Requirements Traceability matrix between the requirements and Test Cases. Sr. QA Analyst Polaris Software Labs(INDIA) Sep 2003 – Jun 2006

Wrote test cases from the requirements documents or from the use cases using the Detailed Design Document

Involved in Manual Testing on the client/server application; executed Functional test cases and Regression test cases and performed Ad-hoc testing.

Conducted backend testing by querying databases and checked for data integrity and proper routing based on workflow rules and by verifying the output in the browser (front end)

Added positive and negative test cases to test the response of the application under test and also conducted cross-browser testing.

Conducted and analyzed a wide range of load, stress, performance, response time, functionality under load tests to ensure that the software met specified standards and end-user requirements

Involved in the preparation of the Daily Status report and Defect reports using Test director and Quality Center; also involved in the preparation of the Traceability Matrix and the versioning of the project using Visual Source Safe.

Used Win-Runner to perform functional testing effectively for certain parts of the application that could be automated.

Worked extensively on major/minor enhancements by modifying the scripts using Win-Runner and manual testing as per the business specifications. AWARDS & HONORS

Certified Software Tester (CSTE: 8358).

Brain bench Certified Software Tester (Transcript ID: 5454221). EDUCATION

Bachelor of Engineering (First Class with Distinction) in Electronics and Communication at MSU, Tamil Nadu, India (May 2003)

Programming and White box Testing in Java (High Tech Academy, Santa Clara, July 2015)

Mobile Testing (High Tech Academy, Santa Clara, July 2015)

Programming for Everybody (Python) at Coursera, Inc. (August 2015)

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