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Ryan Finlayson

**-*** ********* **.

Gimli, MB R*C 1B0

204-***-****

*********@*****.***

SUMMARY

I have diverse experience in working independently, leading a team, or as part of a team; to provide caring and cost effective customer service in both corporate and small business settings. Excellent communication skills and creativity have been an asset in controlling costs and exceeding standards of excellence with co-workers and management teams. SKILLS

Adaptable

Reliable and Trustworthy

Ability to lead and support others

Team building skills

Creativity

EXPERIENCE

Food Service Manager

Camp Arnes – Arnes, MB ~ October 2018 to May 2021

Adhered to company food, safety, quality and sanitation policies.

Established and managed effective controls for labor and inventory costs.

Priced and ordered food products, kitchen equipment and food service supplies.

Supervised staff preparing and serving up to 1200 meals per day.

Reduced food waste by overseeing and planning ingredients, anticipated customers needs and popularity of items.

Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.

Mentored front of house personnel on company policies customer service techniques and professional communication.

Direct Support Professional

Options, Pathways, and Transitions – Winnipeg, MB ~ January 2015 to November 2018

Aided with mobility and independence for disabled individuals and continually monitored safety.

Documented participant progress in charts and logbooks.

Improved participants outlook and daily living through compassionate care.

Assisted participants with personal hygiene, mobility and transportation.

Built strong and trusting rapport with clients and loved ones.

Recorded participant status progress and challenges in logbooks and reports. EDUCATION AND TRAINING

Introduction to Working with Adults With Disabilities Red River College of Applied Arts, Science And Technology Winnipeg, MB Wilderness First Aid, CPR

Red Cross, Winnipeg, MB

Defensive Driving

Manitoba Public Insurance, Winnipeg, MB

High School Diploma

Garden City Collegiate Winnipeg, MB

Food Handlers Certification

Public Health

References Available Upon Request

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