Jessica Eby
*********@*****.*** **** Strawberry Hill Rd, Goodlettsville, TN 37072
Detail oriented professional with experience in customer service, accountability, point of sales software, sales proficiency, and basic medical procedures. Seeking a assistant manager position where my sales, administration, and customer service skills will help the retail outlet in becoming customers’ most favorite place to shop for daily needs.
Assistant Manager Mar 2020 - Mar 2021
Dollar General, Joelton, TN
Assisted the store manager with staff, merchandise, and sales reports while greeting and assisting customers
•Responsible for helping in merchandising
•Train employees on safety, security, personal hygiene, and customer service
•Check items displayed on shelves for proper coding and expiry date
•Supervise staff demeanor when approaching customers
•Took regular inventory items in the store
•Make the display attractive to impress customers
•Prepare daily sales report and take stock
Server Nov 2019 - April 2020
Buffalo Wild Wings, Hendersonville, TN
Takes care of making sure customers get in an out at a fast and friendly pace.
•Preparing restaurant tables with special attention to sanitation and order
•Attending to customers upon entrance to the restaurant
•Presenting menus, serving and helping customers select food/beverages
•Deal with complaints or problems with a positive attitude
•Prepare restaurant tables with special attention to sanitation and order
•Answer questions or make recommendations for complementary products
Assistant Dining Room Manager Oct 2017 - Jun 2019
Richard’s Cafe, Nashville, TN
Greeted customers, supply foods, soft drinks and wine as per their request.
•Assists in leading and coaching the restaurant team towards achieving exceptional member and guest service and employee satisfaction results
•Closely monitor members/guests dining experiences. Complete daily log book comments and follow up on member concern
•Makes suggestions about improvements in dining room service procedures and layout
Phlebotomy
Allied Health Careers Institute LLC, Murfreesboro, TN Certification(s):
2017
Certified Phlebotomy Technician
National Health Association
License Number: K9X2Q5Y5
Mar 2017 - Mar 2019
Basic Life Support
American Heart Association
Certification Number: 111*******
Jan 2017 - Jan 2019