Medical Specialist Receptionist

SALLIE JACOBS

*** * **** *****, ****** SC ***** C:516-***-**** H: 803-***-****

Objective

** + years of experience as a Medical Receptionist. Seeking to apply my knowledge and experience in an administration field by planning organizing and following up multifaceted complex activities, with strong communication skills with a high level of energy and ambition

Skills

Multitasking ability

Cash transactions

HIPPA guidelines

Medical records maintenance

Multi-line phone proficiency

Administrative support

Customer/Client relations

Experience

11/2011- June.2021 Long Island Pediatrics- Medical Receptionist Baldwin, NY

Schedule appointments via Office Practum, collect co-payment, collect outstanding balances.

Check patient insurance, demographic and health history to keep information current.

Transcribed phone messages and relayed to appropriate personnel.

Coordinated patient scheduling, check-in, check-out and payments for billing.

Referred and screened patients to make best use of resources.

Completed patient referrals to other medical specialist.

Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.

Support office staff and operational requirements with administrative tasks.

Keep waiting room neat and organized.

Organized paperwork such as charts and reports for office and patient needs.,

Managed multi-line phone system and pleasantly greeted patients.

Assist management with billing, rejects and claim issues

Complete End of day balance via Office Practum system.

06/2009- 11/2011 NY Pediatrics PLLC- Medical Receptionist Baldwin, NY

Schedule appointments via Prognocis system, collected co-payment and verified insurances.

Assisted MD with obtaining height, weight and hearing. Managed patient records, referrals, faxes, copies and transmitted claims via Md-online electronic service.

Awards & Acknowledgements

Appreciated by staff and parents of patients

Awarded for collecting passed due balances.

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