Manager Store Floor Supervisor

ADARSH SHARMA Mob - +91-700*******

EMAIL- ***.************@*****.***

CAREER OBJECTIVE

To secure a challenging position in a reputable organization to expand my learning’s, knowledge, and skills

HIGHLIGHTS

06+ years of experience in the Store Operations, Inventory Control & Warehouse Management, Dispatch and logistics.

Highly energetic, proactive, action & result oriented.

Flexible, high willingness to learn & grow.

Adaptable, love to work at different locations and culture. WORKS EXPERIENCE

1. Organization Name: Reliance Retail Ltd. (Reliance Fresh, Smart & Jio-Mart) RRL is a subsidiary company of Reliance Industries Limited. Founded in 2006, it is the largest retailer in India in terms of revenue. Founder of Reliance Retail is Mr. Mukesh Ambani Sir.

Jun’2019 to Continue Reliance Smart, Bhopal as a Assistant Store Manager

Apr’2017 to May’ 2019 Reliance Smart, Bhopal as a Department Manager Responsibilities:

Execute Retail Operations of stores and ensure high store standards, smooth execution and adherence to all SOPs and deliver the profit for the stores.

Ensuring inventory control in terms of regular inventory audits, managing proper inventory flow as per FIFO, Ensuring right GRN and billing process to ensure the losses are in control.

Daily monitoring all email communications and implement with proper timeline. Assign task to every individual and proper monitoring.

Ensuring all online orders are processed timely and delivered to the customers within SLA with 100% fulfillment rate.

Work with Store team to ensure that the Customer complaints are handled effectively to reduce the number of complaints received.

Ensure that the Customer Checkout experience of the store is pleasant.

Ensure that team associates in the store are covered in the specified training programs from time to time.

Ensuring losses are in control i.e. Dump & Shrink are within specified limits.

Ensuring renewal of necessary licenses as & when required.

Working and analysis of daily reports to track store performance against the KPIs.

Responsible for cycle audit of store inventory and annual inventory from HO.

Working on negative inventory and no movement SKU on daily basis.

Conduct the spot audit of high value items and highly shrinkable items.

Responsible for replenishment, follow-ups with the vendors & co. persons for stock supply and fill rate.

Daily coordinating with cluster & Zonal category Team for PO, Pricing & KVI articles.

Works on SAP for PO, ARS & for tracking the inventory.

Process, SOP & Inventory Management and Reduction of shrinkage & Total Loss

Monitor and control expenses through efficient store operations.

To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time.

Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

ADARSH SHARMA Mob - +91-700*******

EMAIL- ***.************@*****.***

2. Organization Name: Ondoor Concepts Pvt. Ltd. Bhopal (M.P) Ondoor is an E-commerce ventures that provides food staples and household items at your doorstep.

Worked as Floor Supervisor 5

th

Jan 2015 to 30

th

Mar 2017

Responsibilities:

Handling the floor team and motivating them for achieving department’s target.

Manage Purchase Orders Receipts, Materials Received, Storage and Dispatch Register.

Maintaining the reports like Daily Sales Report, Fast and Slow moving Stock report etc and reporting to the Store Manager about the performance of the floor.

conducting quality control and maintaining logs, memos, and records

Handling & Storage of approved materials

Preparation of MRN & MIN (Material Receipt Note & Material Issue Note) through Software.

Providing schedules for Staffs, taking their daily attendance, and supervising their work

Goods Receipt Notes (GRN) and Issue of materials

Handling customer’s queries and issues related to product or service. EDUCATION QUALIFICATION

2015 B.A from A.P.S University Rewa (M.P)

2015 D.C.A from Makhanlal University Bhopal (M.P)

2014 ITI (fitter Trade) from N.C.V.T, New Delhi

2012 Higher Secondary School Examination from S.H.S.S, M.P Board-Bhopal (M.P)

2010 High School Examination from S.H.S.S, M.P Board-Bhopal (M.P) PERSONAL DETAILS:

Father’s Name - Mr. L.B. Sharma

Date of Birth - 10-01-1996

Language Known - Hindi & English

Present Address - HoshangaBad Road, Bhopal (M.P) DECLARATION

I here declare that the information furnished above is true to the best of my knowledge. Date:

Place: Adarsh Sharma

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