KARTHIK. N
B.COM(Computer Applications) with *yrs Work experience
Objective
To learn as much as possible while working, not just in the organization but for the organization. To develop my personality by continuously updating my professional skills in a challenging environment and prove myself as an active performer in a reputed organization, thus contributing towards organization’s success.
Professional Summary
CONTACT:
132, NGR Street,
P.N.Palayam,
Coimbatore-641037
AREA OF EXPERTISE
Lean Implementation
Inventory Management
Process Improvement
Standardizing Workflow
Team Building &
Management
Layout Planning
PERSONAL COMPETENCIES
Strong Analytical
Critical Thinking
&Decisive
Problem Solving
Self-Managing
Delegation & Influential
Result Oriented
Understanding
Customer needs,
Organization’s
Business process &
Financial Situation.
7 years of experience in fast paced, Warehouse Operations industry focusing on customer satisfaction and quality. Experience in operations and leadership.
Strong skills in Microsoft Office Suites (Excel/Word/PowerPoint). Excellent Customer interaction skills and effective follow-up on the deals. Highly Organized, Analytical, Team player and proactively striving to meet deadlines. Proven abilities in solving problems related to discrepancies and take corrective action. Demonstrated abilities in paying attention to detail in a high volume environment and possess the ability to communicate via all mediums and at all levels.
Professional Experience
# Organization: McDonalds’ Restaurant Pvt.Ltd’ March’ 13 to Aug’15 (2. 5 years) Designation: Floor Manager (FMC)
Full takeover of a Shift and answering the customer queries and achieving the Daily targets without customer obsessions.
# Organization: Amazon Seller Service Pvt. Ltd –Warehouse Sept’16 to Feb 21st 2018.
(1 years 6 months)
Designation: Process Assistant
Streamlining the process and motivating associate to achieve their targets. Adhering to SOP and SJI’s without deviation the process.
# Organization: Amazon Extra Large (AMXL) Heavy and Bulky Warehouse (Special Handling) from 25th Feb’18 to Dec 19 (2 years) Designation: Site lead (3rd Partner Site)
Streamlining the process and adhering to SOP and SJI’s without deviation the process.
Discussing with various Stake Holders to improve and implement process change.
To ensure safe work environment for sub-ordinates.
#Organization: Amazon Last Mile-SH AMXL (Sort Centers) 15th Dec 2019 to May 2020
Software Proficiency
Microsoft Office(Excel,
PowerPoint, word,
Outlook)
Working Knowledge in
SAP(ERP)
Designation: Delivery Hub Supervisor( Warehouse & Transportation) Tracking the packages and given geo location and alternate numbers for DA’s to get 100% customer satisfaction.
Error rectify of bad scans and following up the damage made by FC to SC, Data collection, Executing following up the stations
To look into max stations that package and ensured that delivered to customers.
#Organization: Amazon Sellers and service PVT Ltd May 25th 2020 to till date Designation: Process Assistant (FC DOCK- Warehouse ) Finishing the Cpt’s on time to fulfill the customer obsessions. Departing the truck on time to meet the place on time. Preventing loss/missing of product from the bags and ensure all packages are Handed to respective carriers.
Key Roles and Responsibilities
Helped in generating reports, which would help in tracking the productive & supporting document for the process.
Managing SLA targets and ensuring the standards are exceeded on a daily basis to meet all the deadlines.
Monitoring and mentoring of associates on productivity, quality and safety.
Preparing and implementing training and development.
Maintain stock control systems for accuracy and future planning of storage capacity.
Conducting daily production meetings with departmental associates to assign coach and communicate job expectations.
Awards & Achievements:
Received Appreciation mails from Management.
Have raised KEIZENS for process improvement.
Played a major role in peak performance and continuously achieved the productivity target.
Educational Details :
Degree / Course Institution Name Year of Pass Percentage % Bachelor of
Commerce
with
Computer
Applications
Hindustan College
of Arts and Science
2014 67%
HSC Mani Higher
Secondary School
2011 61%
SSLC Mani Higher
Secondary School
2009 67%
Declaration
I, Karthik N, do hereby declare that the particulars of information and fact stated herein above are true to the best of my knowledge and belief.
Place: Signature:
Date: Name : (KARTHIK N)