KARTHIK. N

B.COM(Computer Applications) with *yrs Work experience

Objective

To learn as much as possible while working, not just in the organization but for the organization. To develop my personality by continuously updating my professional skills in a challenging environment and prove myself as an active performer in a reputed organization, thus contributing towards organization’s success.

Professional Summary

CONTACT:

994*******

132, NGR Street,

P.N.Palayam,

Coimbatore-641037

AREA OF EXPERTISE

Lean Implementation

Inventory Management

Process Improvement

Standardizing Workflow

Team Building &

Management

Layout Planning

PERSONAL COMPETENCIES

Strong Analytical

Critical Thinking

&Decisive

Problem Solving

Self-Managing

Delegation & Influential

Result Oriented

Understanding

Customer needs,

Organization’s

Business process &

Financial Situation.

7 years of experience in fast paced, Warehouse Operations industry focusing on customer satisfaction and quality. Experience in operations and leadership.

Strong skills in Microsoft Office Suites (Excel/Word/PowerPoint). Excellent Customer interaction skills and effective follow-up on the deals. Highly Organized, Analytical, Team player and proactively striving to meet deadlines. Proven abilities in solving problems related to discrepancies and take corrective action. Demonstrated abilities in paying attention to detail in a high volume environment and possess the ability to communicate via all mediums and at all levels.

Professional Experience

# Organization: McDonalds’ Restaurant Pvt.Ltd’ March’ 13 to Aug’15 (2. 5 years) Designation: Floor Manager (FMC)

Full takeover of a Shift and answering the customer queries and achieving the Daily targets without customer obsessions.

# Organization: Amazon Seller Service Pvt. Ltd –Warehouse Sept’16 to Feb 21st 2018.

(1 years 6 months)

Designation: Process Assistant

Streamlining the process and motivating associate to achieve their targets. Adhering to SOP and SJI’s without deviation the process.

# Organization: Amazon Extra Large (AMXL) Heavy and Bulky Warehouse (Special Handling) from 25th Feb’18 to Dec 19 (2 years) Designation: Site lead (3rd Partner Site)

Streamlining the process and adhering to SOP and SJI’s without deviation the process.

Discussing with various Stake Holders to improve and implement process change.

To ensure safe work environment for sub-ordinates.

#Organization: Amazon Last Mile-SH AMXL (Sort Centers) 15th Dec 2019 to May 2020

Software Proficiency

Microsoft Office(Excel,

PowerPoint, word,

Outlook)

Working Knowledge in

SAP(ERP)

Designation: Delivery Hub Supervisor( Warehouse & Transportation) Tracking the packages and given geo location and alternate numbers for DA’s to get 100% customer satisfaction.

Error rectify of bad scans and following up the damage made by FC to SC, Data collection, Executing following up the stations

To look into max stations that package and ensured that delivered to customers.

#Organization: Amazon Sellers and service PVT Ltd May 25th 2020 to till date Designation: Process Assistant (FC DOCK- Warehouse ) Finishing the Cpt’s on time to fulfill the customer obsessions. Departing the truck on time to meet the place on time. Preventing loss/missing of product from the bags and ensure all packages are Handed to respective carriers.

Key Roles and Responsibilities

Helped in generating reports, which would help in tracking the productive & supporting document for the process.

Managing SLA targets and ensuring the standards are exceeded on a daily basis to meet all the deadlines.

Monitoring and mentoring of associates on productivity, quality and safety.

Preparing and implementing training and development.

Maintain stock control systems for accuracy and future planning of storage capacity.

Conducting daily production meetings with departmental associates to assign coach and communicate job expectations.

Awards & Achievements:

Received Appreciation mails from Management.

Have raised KEIZENS for process improvement.

Played a major role in peak performance and continuously achieved the productivity target.

Educational Details :

Degree / Course Institution Name Year of Pass Percentage % Bachelor of

Commerce

with

Computer

Applications

Hindustan College

of Arts and Science

2014 67%

HSC Mani Higher

Secondary School

2011 61%

SSLC Mani Higher

Secondary School

2009 67%

Declaration

I, Karthik N, do hereby declare that the particulars of information and fact stated herein above are true to the best of my knowledge and belief.

Place: Signature:

Date: Name : (KARTHIK N)

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