Front Desk Customer Service
Resume:
nrorrn myrnie nears, we ae
**********@************.*******.***
Summary-
During my hospitality career, traveled extensively representing each company, had the opportunity
to work with and learn from some of the best in the business. trained and worked extremely well with
the professionals in my department. think have taken every class imaginable relating to hospitality.
started my career learning every department. do have an enormous respect for each department due
to understanding how hard housekeeping, revenue management, and front desk work. handled AGM
and GM duties several times as needed.
Authorized to work in the US for any employer
Work Experience
Sales Associate/Cashier/Customer Service
Marshalls - Myrtle Beach, SC
August 2020 to August 2021
Cashiered, stock, closing procedure, customer service
Key Holder/Sales Associate
Kirkland's - Myrtle Beach, SC
January 2015 to August 2020
+ Stocked, trained new employees, opened and closing procedure, deposits, payroll entries,
markdowns,customer service, cashier.+
+ worked for Kirklands two separate occasions, both within the same time period.
* Please note: worked two jobs within the same time period. The Mole Hole Gift Shop at Barefoot
Landing-2016
Director of Sales and Marketing
Ocean Creek RESORT - Myrtle Beach, SC
January 2006 to December 2012
* Hired and trained sales people.
+ Traveled extensively promoting property.
* Business followed from companies had worked with.
+ Assisted GM with allocation of advertising money
* Planned meetings conference up to 5000 people.
* Contract design, beginning to completion.
* Designed entertainment packaging.
+ Sales presentations to large groups of people.
Director of Sales and Marketing
BAREFOOT RESORT & GOLF Premier Resorts International - North Myrtle Beach, SC
December 2000 to January 2006
+ Assisted in buyout allocations from Chicora Realestate .
+ Web design, designed market collateral and follow through with creation.
* Recruitment
* Developed package pricing golf, meals, meeting space, conference design, special events.
+ Trained all sales associates.
+ Extensive travel promoting resort.
+ Former clients followed me .
+ Assisted during absence of AGM.
+ Six years with this company.
Director of Sales and Marketing
Marriott International, Inc. - Myrtle Beach, SC
January 1995 to December 2000
+ lopened three hotels for Marriott to include Fairfield Inn in North Myrtle Beach, Courtyard by Marriott
in Myrtle Beach 21st avenue location and the Renaissance Hotel on Wentworth in Charleston, SC
* Recruiting
* Training
+ Assisted in development of strong sales and each operation department the Marriott Way.
+ Assisted in web design,created marketing collateral, extensive travel promoting properties.
+ I was with Marriott five years.
+ L built a very strona followina of clientele. Small to verv larae arouns of all market seaments followed.
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