Clerk Assistant Entry Operator
Resume:
DR
DIVYA RAJAGOPALAN
PPROFESSIONAL SUMMARY
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
OBJECTIVE
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
VISA
H4 EAD
Feb 2021-july 2023
CONTACT
****************@*****.***
EDUCATION
Master of Computer Applications(MCA)
2011
SASTRA University, India.
Bachelor of Computer Science(BSc)
2009
J.J college of Arts and Science, India.
High School
2006
WORK EXPERIENCE
Lords International Institution –Customer Service Representative
CHENNAI, India.
May 2016-Nov 2016.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer.
Responded to customer requests for products, services and company information.
Answered constant flow of customer calls with minimal wait times.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Recommended products to customers thoroughly explaining details.
Srimathi Sundaravalli Memorial School-Office Clerk Assistant
CHENNAI, India.
May 2014-Nov 2014.
o
Transfer data from various sources into the new database.
Update database or records with new information as it becomes available.
Correct and modify incorrect files and records.
Comply with security backups and regular checks to ensure data is saved and stored properly.
Organize paper formats,paper backups and material.
Volunteer - Computer Lab
New Prospect Elementary School, Alpharetta, Georgia
Sep 2018 to May 2019 (72 Hours of Volunteering)
Volunteered at the school computer lab by helping the students log into their assignments.
Volunteered in STEM (Science Technology Engineering and Mathematics) Lab by helping the student to setup their projects.
Co-ordinated at the Front desk task which includes filling, making new registration folders and school wide distribution of pamphlets and copies.
Volunteer - Teaching
Lilburn Tamil School (LTS), Duluth, Georgia
Aug 2019 to May 2020
Teaching Tamil Language to students in LTS which is a registered school under Greater Atlanta Tamil Sangam (GATS).
Conducted Zoom class to teach Tamil during the lockdown period.
TECHNICAL SKILLS
Package MS office –word, excel, power point presentation.
Computer: Trouble Shooting Computer Hardware and Windows OS
Typing : 24WPM
SOFT SKILLS
Team player
Leadership
Adaptability
Time Management
Decision Making
Personal Details
DOB:12/22/1988
Sex: Female
Marital status: Married
Languages: English, Tamil, Hindi
Hobbies: Reading News, Surfing Internet
Contact: 470-***-****
Email id : divyaponnammal98
I hereby declare that the all the information furnished here in are
true and correct to the best of my knowledge and belief.
DIVYA RAJAGOPALAN
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