Theodore L. Dixon **** Dawnfield Lane, Richmond, VA 23231

Home: 804-***-****, Cell: 703-***-**** Email: adpalz@r.postjobfree.com

TELECOMMUNICATIONS PROJECT MANAGER

Emphasis in Task Analysis, Conversion, Implementation & Deployment

CAREER SUMMARY

Seasoned and certified technical/audio-visual management engineer with extensive telecommunications experience with targeted expertise managing government contracts and projects. Proven knowledge, skills and abilities in the installation, troubleshooting, operations, and maintenance of various integrated data, voice and video telecommunications systems and equipment. Including Fiber Optic and backbone network equipment, integration of new video teleconferencing and other voice, video and data transfer equipment into emerging architectures. Skilled at proactively troubleshooting and managing teams to complete projects on time and within budget. Demonstrated interpersonal skills allow functionality as liaison between government agencies and corporate personnel.

PROFESSIONAL ENDORSEMENTS

“Ted Dixon provided valuable support and his efforts will ensure informed decision-making with respect to the Missile Defense System and the THAAD (TERMINAL High Altitude Area Defense) project office. Mr. Dixon’s expertise dedication and selfless service reflect credit upon himself. We are gratefully appreciative.” – Charles Driessnack, Colonel, US Army & Project Manager

“I was extremely impressed with the automation and communication support that Ted Dixon provided at the facility for our RAND Echelon Above Corps (EAC) Training seminar. If it was your aim to impress and please, you succeeded admirably.” – Michael T. Gaw, Major General, US Army

WORK HISTORY

KLC 2017-2021

Lead Audio Visual Engineer

Provides technical and operational expertise to manage and support AV/VTC requirements within the Mary Switzer Federal Building consisting of 114 multi-media conference rooms, along with 9 multi-media conference rooms located in the Hubert H. Humphrey Building.

Supervised day to day operation and maintenance on multimedia and video teleconferencing systems

Supervised the installation of integrated multimedia audio and video systems in the office of the Health and Human Services Secretary and the Deputy Secretary conference rooms

Managed 4 Technicians at (PSC) Program Support Center

Managed the upgrade and daily maintenance of 123 conference rooms consisting of full VTC, WEBEX and Huddle rooms

DMI 2013-2017

Lifecycle Refresh Project Manager (2015- 2017)

Quality Assurance Project Manager (2014- 2017)

AV/VTC Engineering Manager (2014- 2014)

Senior Systems Audiovisual and Video Teleconferencing Engineer (2013- 2014)

Senior AV/VTC Technician (2013- 2014)

Theodore L. Dixon 6305 Dawnfield Lane, Richmond, VA 23231

Home: 804-***-****, Cell: 703-***-**** Email: adpalz@r.postjobfree.com

TELECOMMUNICATIONS PROJECT MANAGER

Emphasis in Task Analysis, Conversion, Implementation & Development

Served as Senior Systems Audiovisual and Video Teleconferencing Engineer for Intelligence and Security Command, Ft. Belvoir, VA. Presently serving as AV/VTC Operations Manager, Lifecycle

Refresh and Quality Assurance Project Manager at the Department of Defense - Mark Center, Alexandria, Virginia. Performed operations and maintenance on multimedia and video teleconferencing systems

Performed operations and maintenance on multimedia and video teleconferencing systems

Installed integrated, multimedia audio and video systems

Installed integrated, multimedia audio and video systems in the Commanding General

Conference Room

Managed 27 Technician and Facilitators at Intelligence and Security Command

Managed the upgrade of 407 conference rooms for Joint Service Provider during Lifecycle Refresh

Liaison between Customer and Vendor to ensure that any discrepancies are resolved in a timely manner.

Managed several lines of business in support of Legacy, EITSD/JSP Infrastructure for the Mark Center, the Pentagon and Defense Information Systems Agency.

ATTELOIR 2012-2013

Senior Systems Audiovisual and Video Teleconferencing Engineer 2012-2013

Senior AV/VTC Technician 2012-2013

Served as Senior Systems Audiovisual and Video Teleconferencing Engineer for Intelligence and Security Command, Ft. Belvoir, VA.

Perform operations and maintenance on multimedia and video teleconferencing systems

Installed integrated, multimedia audio and video systems

Installed integrated, multimedia audio and video systems in the Commanding General

Conference Room

AUDIO VIDEO SYSTEMS 2011- 2012

Advanced Audio Video Technician\ 2011- 2012

Theodore L. Dixon 6305 Dawnfield Lane, Richmond, VA 23231

Home: 804-***-****, Cell: 703-***-**** Email: adpalz@r.postjobfree.com

TELECOMMUNICATIONS PROJECT MANAGER

Emphasis in Task Analysis, Conversion, Implementation & Development

Served as Advanced Audio Video Technician for Army Materiel Command, Huntsville Alabama; U.S. Army Assistance Security Command, Huntsville, Alabama; Under Secretary, U. S. Army- Pentagon; Joint Leadership Staff Conference Area- Pentagon; Site R- Emmitsburg, Md; NGA- Ft. Belvoir, Va.

Perform operations and maintenance on multimedia and video teleconferencing systems

Installed integrated, multimedia audio and video systems

Installed and tested fiber optic and UTP backbone cable system

Installed and tested black communication racks, ensuring red/black separations were maintained

AEROTEK 2011-2011

Advanced Audio Video Technician

Served as Advanced Audio Video Technician for Army Materiel Command, Huntsville Alabama; U.S. Army Assistance Security Command, Huntsville, Alabama

Responsible for integrating a total of 52 conference rooms at Redstone Arsenal

Installed integrated, multimedia audio and video systems in the Commanding General

Situation Room and Command Center

Tested and configured audio video systems within Army Materiel guidelines

GENERAL PROJECTION SYSTEMS 2008-2011

Field Service Engineer 2008-2011

Senior AV/VTC Technician 2008-2011

Served as Field Service Engineer for (JIFCOM) Joint Deployment Center/Fleet Forces Command

Norfolk, VA; Defense Logistics Agency, Columbus, Ohio; The Pentagon, (IEOC) Integrated Emergency Operation Center; Naval Underwater Command, Newport, RI; Fleet and Family Services, Norfolk,VA; 18th Fighter Squadron, Ellison AFB, Fairbanks, AK; (MARFCOM) Marine Forces Command, Norfolk, VA

Performed quarterly preventive maintenance, check and services

Installed integrated, multimedia video and audio systems in the Integrated Emergency Operation Center

Installed and upgraded video and audio systems in the Integrated Display Center

Upgraded multimedia Video Teleconference Rooms and Installed 6 Tactical Deployable Video Teleconference Systems

Upgraded Video Teleconference Systems using Clairty Cube Technology for secure/non secure VTC’s

Theodore L. Dixon 6305 Dawnfield Lane, Richmond, VA 23231

Home: 804-***-****, Cell: 703-***-**** Email: adpalz@r.postjobfree.com

TELECOMMUNICATIONS PROJECT MANAGER

Emphasis in Task Analysis, Conversion, Implementation & Development

SIGNAL COMMUNICATION, INC. (SIGCOM), Greensboro, NC 2001-2008

Lead Engineer/Operations Manager (2005-2008)

Senior AV/VTC Technician (2004-2005)

Lead Video Conferencing Engineer/Operations Manager (2001-2004)

Managed on-site engineering support for enterprise-wide $27 million dollar video teleconference initiative. Troubleshot and maintained hardware, software, configurations and systems to ensure readiness for use at all times.

Performed configuration management activities across Missile Defense Agency (MDA) to ensure connectivity and operational integrity throughout the network.

Coordinated video teleconferencing architecture for multi-site (>50 site) conferences using VTC/IP (secure and non-secure).

Managed 15-person facilitator staff related to day-to-day operations and needed training.

Resolved communication problems quickly and efficiently to minimize network downtime.

GRC INTERNATIONAL, INC. New Orleans, LA 2000-2001

Senior Broadcast Engineer (2000-2001)

Served as site supervisor and principal liaison with government client on an $8 million dollar project. Managed maintenance of local technical documentation including configuration files, preventive maintenance logs, corrective actions and spare parts inventory.

Prepared monthly project status report for the Director.

Operated in an on-call capacity for quick after hour response to technical issues.

Designed an integrated new video teleconferencing and other voice, video and data transfer equipment into emerging architecture.

SIGNAL COMMUNICATION, (SIGCOM), Greensboro, NC 1993-2000

Site Manager (1998-2000)

Field Service Representative (1996-1998)

Senior AV/VTC Technician (1993-1996)

Managed several concurrent projects in excess of $27 million dollars for clients to include Federal Aviation Administration, New Orleans Information Technology Center, Internal Revenue Service, Social Security Administration and General Services Administration. Supervised between 6 and 35 technicians to ensure that installation and m integration benchmarks were me

Theodore L. Dixon 6305 Dawnfield Lane, Richmond, VA 23231

Home: 804-***-****, Cell: 703-***-**** Email: adpalz@r.postjobfree.com

TELECOMMUNICATIONS PROJECT MANAGER

Emphasis in Task Analysis, Conversion, Implementation & Development

Installed and terminated 1,000 foot of 36-core fiber optic cable.

Oversaw the installation of 20,000 feet of 72, 18 and 4 core fiber optic cable in thirty buildings.

Directed the investiture of eleven video conference and multimedia editing rooms.

Implemented and designed 12 distance learning systems

Managed and performed routine maintenance on installed equipment.

Maintained accurate documentation and logs on all system installs and problem resolutions.

Completed all project under budget and on-time while traveling to multi-sites across the country.

EDUCATION/TRAINING/MILITARY/CERTIFICATION

Cisco WebEx Pro

Shure 4 Channel Audio Mixer (2021)

BiAMP Tesira Server (2021)

Cisco Touch 10 Controller for Endpoints (2020)

QSC Zoom-Tilt-Pan Digital Camera (2020)

Shure 8 Channel Network Interface (2019)

Shure 4/8 Channel Network Charging Station (2019)

QSC Multi-Channel DSP (2019)

Project Management Academy (2016)

Quality Assurance Certification (2015)

Top Secret Clearance (2012)

A/V Associate Certification Program (online), Extron Institute (2008)

Certified Technical Associate, Tandberg University (2007)

DISN (Defense Information Systems Network) Video Teleconferencing Certification Courses (2006)

Certified Technical Specialist, Clear One Communications University (2005)

B.S. Electrical Engineering Management, Columbus University (2002)

Accord MGC-100/50 12 Port Audio/Video Bridge Course, Atlanta, GA (2002)

Chief Communications Operations, United States Army, Honorable Discharge retired 1993 (1993)

TECHNICAL EXPERTISE

Software/Hardware

AMX, Axcent3, Acent3Pro, Ascend Multiband VSX BRI Workstation, Matrix 100/200 Control 2.0, MS Excel, Outlook, PowerPoint, Word, Binder, Access, SharePoint, Visio, WinZip, GroupWise, Picture Tel MCS Workstation 6.1, Videotek Production Switcher Workstation, Avid Editing Station, Pelco Routers, Polycom Accord Bridges Version 310 and 410, Madge Access Switch 4.1, Crestron, Biamp Tesira Forte’, Shure Intellimix Processor, Polycom Real Presence Group 500.

Operating Systems

Window 1998/2000/XP/Vista, Windows 7, Windows NT Workstation, Windows 10

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