Town Planning Management Representative

CAREER OBJECTIVES

Dedicated team player with the ability to multi-task to attain set goals. Seeking an opportunity to leverage my experience in general administration, customer service, people and office management.

EDUCATION

Federal Polytechnic, Ibadan, Oyo State. Nigeria.

Higher National Diploma (HND): Town Planning

TRAINING

MAPS(Measure, Attitude, Purpose & Sources)

Workforce Solutions for Tarrant County, Tx. U.S.A.

Customer Service Training.

Coker & Castle Nigeria Limited. Nigeria.

SOFTWARE

Microsoft Office (Word, Excel, Power Point, Outlook); Integrated Business Solutions - ibs (fleet management module); I-zon monitoring platform (tracking software).

CERTIFICATION

Member, ELAN

Equipment Leasing Association of Nigeria.

SKILLS

Teamwork; Problem solving; Empathy; Counselling; Reliable and honest; Written communication; Ability to organize; Work with little or no supervision; Listening; Open to learning.

WORK HISTORY

2020, 08- Walmart Neighborhood Till Date Keller, Texas

Portfolio: Academy Trainer

Prioritize customer service and validate that subordinates work is complete.

Be an expert in the work area and help subordinates to understand the correct way to perform their jobs.

Identify training gaps and work with leadership to create a plan to address them.

Work with supervisor to synchronize store tasks and involvement with the team.

Observe subordinates and provide feedback as needed.

2018, 12 - Walmart Neighborhood 2020, 08 Keller, Texas

Portfolio: Associate - Check Out Host

Provided excellent service to customers - resolve customer issues and concerns, promote product and services.

Processed customer transactions and operated equipment to meet front-end performance goals.

Operated the cash registers and related tools to process customer purchases.

Arranged and organized areas of responsibility.

Identified shrink and damages.

Assisted customers at self check-out locations.

2017, 09 - Walmart Neighborhood 2018, 05 Keller, Texas

Portfolio: Associate - Cashier

Assisted customers with checkout at the register, promoted products and services.

Processed customer transactions and operated equipment to meet front-end performance goals.

Operated the register and related tools to process customer purchases.

Arrange and organize areas of responsibility.

Identify shrink and damages.

2003 – 2016 - C & I LEASING PLC (GROUP -HERTZ FRANCHISEE)

DIVISION: Citrans Telematics Solutions Limited

Lagos. Nigeria

2015 – 2016

Portfolio: Business Development & Planning

Supervised the activities of the business development team.

Customer complaint and relationship management.

Debt collection.

Oversee customers database update.

DIVISION Regional Office

Abuja. Nigeria

2010 – 2015

Portfolio: Management Representative

Managed organization's resources - human, Office and assets.

Represented CEO and Executive Director at meetings when required.

Operational support - sales/ marketing, recruiting, counselling and training of members of staff within the office and at customers locations.

Customer complaints and relationship management according to the quality policy of the organization.

DIVISION Corporate Headquarters

Lagos. Nigeria

2005 - 2010

Portfolio: Administration

Managed the company's 6 office locations (the corporate headquarters and branch/regional offices within the 4 regions of Nigeria).

Supervised the construction of the Corporate Headquarters building and delivered the project timely at 60% of budget.

Supervised routine maintenance and repairs of company’s fleet.

Supervised purchase of office assets, stationery and other consumables. Managed suppliers portfolio.

Managed the insurance portfolio - Life, Assets.

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