Charles Ver Tiglao
Assistant Restaurant Manager
I am experienced in overseeing store operation and achieving set goals, understanding marketplace needs, and creating strategies to boost profit.
*.*********@*****.***
308 Dama De Noche St, Nepo
Subd Brgy CutCut, Angeles,
Philippines
linkedin.com/in/charles-ver-
tiglao-1b2934205
live:.cid.2e96b8b699b30bd6
SKILLS
Quality Customer
Service Skills
Strong Interpersonal and
communication skills
Cash Control
Cashiering
Sales Experience
Production Controller
Crew Trainer
LANGUAGES
English
Full Professional Proficiency
WORK EXPERIENCE
Assistant Restaurant Manager
Angeles City, Philippines/ Jollibee Food Corporation 02/2018 - 07/2021,
Conduct all opening, closing and operating duties as per written Standard Operating Procedures (SOPs) for the area assigned
Demonstrate safe working practices in accordance with Work Health and Safety regulations and other health and safety requirements
Provide a high level of customer service to members, guests, visitors and fellow employees. Effectively manage customer complaints.
Rallying and huddling the team towards achieving Company's Sales Target KEY RESULT AREA
Head of Repair and Maintenance (08/2018 - 01/2021) Report any maintenance issues to the service provider. Ensure faulty equipment posing a safety risk is put out of order
Head of Wastages Manegement (08/2018 - 07/2021)
Creating a wastage plan for the team and ensure that all wastage is properly documented. Ordering Manager (12/2018 - 07/2021)
Maintaining Inventory by implementing purchasing plan Member of Inventory Management Team (06/2018 - 07/2021) Ensuring all Raw Materials are properly counted at the end of the day and Submitting weekly Variance Report. Scheduling Manager (03/2019 - 02/2021)
Ensuring Proper plotting of manpower every day.
TRAININGS/SEMINAR
Fundamentals of Restaurant Managmnt (2018)
Food Safety Webinar (2020)
Inventory Management Webinar (2020)
EDUCATION
Bachelor of Science in Entrepreneurial Technology
Benguet State University
2017,
Major in Food Service
Tasks
Courses