Customer Service Waitress

RONALYN A. JAUCO

Block ** Lot * Victoria’s St. Chester Place, Burol Main, Dasmarinas Cavite, 4112

Home: 046-***-**** • Mobile: 091*-***-****

************@*****.***

SUMMARY

Customer-oriented, customer service with a strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking to deliver excellence.

Energetic waitress with dedications to positive guest relations. Passionate about securing new, challenging positions as server or hostess within a fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Outgoing waiter eager to assist the team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in a friendly and knowledgeable manner. Bringing one year of waitress experience .

Experience server bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments.

SKILLS

●Highly responsible and reliable • Interpersonal Skills

●Table Clearing • Cash Handling

EXPERIENCE

TAAL VISTA HOTEL

Tagaytay, Philippines

Food and Beverage Attendant 06/2018 to Current

●Improved company customer service rating by 100%

●Delivered and exceptional level of service to each customer by listening to concerns and answering questions

●Supported waitress in improving operations and resolving issue to deliver top-notch customer service

WALTER MART

Dasmarinas Cavite, Philippines

Customer Service/Cashier 06/2015 to 03/2016

●Responsible for taking money in the form of cash or credit card for patron in exchange for food or services

●Scan items provides change, balances drawer and processes card transactions

●Resolves customer complaints

●Greet customers warmly and ascertain problem or reasons for asking

●Assist with placements of orders, refunds, or exchange

●Redeemed coupons and cross-sold products

CAREGIVER

EDUCATION

BUSINESS INFORMATION AND TECHNOLOGY 2015

Asian Institute of Science and Technology, Emilio Aguinaldo Highway, Dasmarinas Cavite

CERTIFICATE OF MANAGEMENT 2011

NCST-Institute of Industrial Research and Training, Aguinaldo Highway, Dasmarinas Cavite

TRAINING

NC II CAREGIVER

JFT PASSER

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