Administrative Assistant Collections Clerk
Resume:
Beth Moore
Decatur, AL *5601
256-***-**** (cell)
February 12, 2022
Dear Human Resource Manager,
It has come to my attention that you are seeking to fill a vacancy for a Collection Clerk, which I am qualified. I am therefore enclosing a copy of my updated resume.
I am a very motivated individual who is interested in becoming a part of your team. I possess both the skills and experience, which would make me an asset in any position.
If given the opportunity to join your company, I will guarantee you more than 100%. Throughout my career I have been labeled a “hard worker” and one who gets the job done. Flexible regarding work requirements, hard work is no stranger to me.
Please take a moment and look over my attached resume. I am available for an interview at your convenience. Thank you for your time. I look forward to hearing from you in the near future.
Sincerely,
Beth Moore
Enclosure:
Beth Moore
503 Springview St. S.W.
Decatur, AL 35601
256-***-**** (cell)
Email: *************@*****.***
OBJECTIVE: Permanent employment with a reputable firm that will benefit from my
education, training, and experience in exchange for career growth and
financial stability.
QUALIFICATIONS:
Lotus, Excel, Word, Windows, Power Point, Microsoft Publisher,
Typing, Transcription, Office Facilitator, HMS, Fax and other office duties.
EDUCATION: Graduate: Morgan County High School, Hartselle, AL
EMPLOYMENT:
2021- ProBilling and Funding Services
Decatur, AL - Collection/Customer Service
Email customer request for invoices or monthly statement
Collect monthly account balance with phone call or email
Track daily Excel spreadsheet
Communicate with customer or client regarding request for charge back or refund
Distribution and write up charge back or refund to customer or client
2016-2021 Encore Rehabilitation Central Billing Office
Decatur, AL - Billing/Collections Clerk
All aspects of collections
Follow up Calls for Late payments
Work monthly Accounts/Receivable
Collect payments
Discuss patient accounts and resolve any problems with biller, clinic or school
Contact our outside collection agency with payments and client updates
Update litigation spreadsheet and contact attorneys
2015-2016 Decatur Morgan Hospital
Decatur, AL – Administrative Clerk
Receptionist duties
Schedule patient appointments for therapist
Complete daily charts
Verify insurance
Collect payments for Wellness Center
2014-2015 Crestwood Medical Center
Huntsville, AL – Sleep Center Scheduler
Answer phone/Receptionist
Schedule sleep studies in Polysmith and HMS
Complete daily sleep chart and sleep interpretations
Complete index and schedule orders in Office Facilitator
Order food and supplies
Verify insurance and pre-authorization
2012-2014 IDS (Instant Diagnostic Systems)
Decatur, AL – Data Entry Clerk
Process 160+ orders for patient with sleep apnea or oxygen needs
Enter data/diagnosis from doctors orders or DME information for patients needing Pulse Oximetry and Home Sleep Test
Train new employees in Data Entry Department
2006-2011 Dr. Shane Stevenson, DMD, MD
Decatur, AL - Front Office/Receptionist/Financial Coordinator
Prepare charts for daily surgeries and schedule appointments for Oral Surgery
Mail/cop/e-file insurance information for insurance claims
Verify insurance information/Audit insurance claims
Investigate claim rejections
Collections
Give insurance estimates for surgery
Post daily charges and payments for surgery and appointments
Daily deposit
Transcription
2006-2006 Surgery Consultants of Decatur (Dr. W. Jay Suggs)
Decatur, AL - Administrative Assistant
Receive incoming calls about Gastric Bypass and General Surgery
Schedule appointments
Receive and post payments
Verify insurance Medicare/Medicaid/Commercial Insurance
File and prepare daily charts
Track patients in programs for the practice
Take vitals (Weight and Blood Pressure)
Mail and prepare information regarding Surgery Consultants Bypass Surgery
Transcription
2005-2006 Hartselle Medical Center
Hartselle, AL - Quality Secretary/Radiology Unit Clerk
Clerical, secretarial and administrative support for Quality Management and Regulatory Compliance Department plus Radiology Clerical Support
Patient registration
Responsible for assisting QMRC Director and Radiology Director
Take minutes at Committee Meetings
Prepare memos, meeting packets
Document creation/tracking and modification
Prepare monthly calendar with Microsoft Publisher
1999-2005 Decatur General Hospital
Decatur, AL – Sleep Center Secretary/Admission Clerk
Receive incoming call and answer inquiries about Sleep Center
Schedule appointments for Sleep Center and Sleep Lab Studies
Make daily reminder calls for appointments
Order CPAP machines and CPAP equipment
Complete and mail certificates for DME companies
Copy necessary records, or disability forms and mail/fax to doctors/lawyers
Proof dictation
Copy and mail progress notes and letter to referring doctors
Complete daily charts for appointments
Receive incoming calls and answer inquires about inpatient and outpatient services for Decatur General West
Schedule appointments for inpatient and outpatient department
Verify insurance
Post daily doctor and facility charges
Transcription
1999-1999 Nationwide Insurance (John Kilgro Agency)
Decatur/Athens, AL – Administrative Assistant
Receive incoming calls and give quotes for auto and home insurance
Receive payments and process
Set up original mail system for Nationwide Insurance
1996-1999 Nationwide Insurance (Chenault & Davis Agency)
Decatur, AL – Administrative Assistant
Receive incoming calls and answer inquiries about Nationwide
Give quotes for auto and home insurance
Receive payments on accounts and issue receipts
Resolve and customer complaints by phone or refer to proper agent
Train and supervise new employees
Receive, sort and forward all mail
Process new business
Complete daily remittance and reports
Run errands as required
1995-1996 Direct Insurance
Decatur, AL CSR Agent
Give quotes and rates for auto
Generated all paperwork necessary for policyholders
Assisted Manager and serves as Manager in her absence
Received payments on accounts and issued receipts
Daily bank deposits
Ran errands as required
1995-1995 Nationwide Insurance (Chenault & Davis Agency)
Decatur, AL – Administrative Assistant
Receive incoming call and answer inquiries about Nationwide Insurance
Give auto and home quotes
Telemarketing
Run errands as required
Receive payments on accounts and issue receipts
1993-1994 MetLife
Decatur, AL Appointment Secretary
Received all incoming calls and referred clients to agents
Met clients and answered inquiries about MetLife
Ran errands
Telemarketing
***Prior to 1993 I worked part-time while my children were still young and in school. These jobs included: Mary Kay Cosmetics, telemarketing, a family janitorial service, Co-Owner and CEO of Heritage House Woodcrafts (30 employees) and C&C Woodworks.
Special Accomplishments:
Outstanding Young Women of America – 1987
Best Cook of North Alabama – (Decatur Daily) 1987
Winner in Numerous Cooking Contest throughout North Alabama
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