Beth Moore

*** ********** **. *.*.

Decatur, AL *5601

256-***-**** (cell)

February 12, 2022

Dear Human Resource Manager,

It has come to my attention that you are seeking to fill a vacancy for a Collection Clerk, which I am qualified. I am therefore enclosing a copy of my updated resume.

I am a very motivated individual who is interested in becoming a part of your team. I possess both the skills and experience, which would make me an asset in any position.

If given the opportunity to join your company, I will guarantee you more than 100%. Throughout my career I have been labeled a “hard worker” and one who gets the job done. Flexible regarding work requirements, hard work is no stranger to me.

Please take a moment and look over my attached resume. I am available for an interview at your convenience. Thank you for your time. I look forward to hearing from you in the near future.

Sincerely,

Beth Moore

Enclosure:

Beth Moore

503 Springview St. S.W.

Decatur, AL 35601

256-***-**** (cell)

Email: adp9w7@r.postjobfree.com

OBJECTIVE: Permanent employment with a reputable firm that will benefit from my

education, training, and experience in exchange for career growth and

financial stability.

QUALIFICATIONS:

Lotus, Excel, Word, Windows, Power Point, Microsoft Publisher,

Typing, Transcription, Office Facilitator, HMS, Fax and other office duties.

EDUCATION: Graduate: Morgan County High School, Hartselle, AL

EMPLOYMENT:

2021- ProBilling and Funding Services

Decatur, AL - Collection/Customer Service

Email customer request for invoices or monthly statement

Collect monthly account balance with phone call or email

Track daily Excel spreadsheet

Communicate with customer or client regarding request for charge back or refund

Distribution and write up charge back or refund to customer or client

2016-2021 Encore Rehabilitation Central Billing Office

Decatur, AL - Billing/Collections Clerk

All aspects of collections

Follow up Calls for Late payments

Work monthly Accounts/Receivable

Collect payments

Discuss patient accounts and resolve any problems with biller, clinic or school

Contact our outside collection agency with payments and client updates

Update litigation spreadsheet and contact attorneys

2015-2016 Decatur Morgan Hospital

Decatur, AL – Administrative Clerk

Receptionist duties

Schedule patient appointments for therapist

Complete daily charts

Verify insurance

Collect payments for Wellness Center

2014-2015 Crestwood Medical Center

Huntsville, AL – Sleep Center Scheduler

Answer phone/Receptionist

Schedule sleep studies in Polysmith and HMS

Complete daily sleep chart and sleep interpretations

Complete index and schedule orders in Office Facilitator

Order food and supplies

Verify insurance and pre-authorization

2012-2014 IDS (Instant Diagnostic Systems)

Decatur, AL – Data Entry Clerk

Process 160+ orders for patient with sleep apnea or oxygen needs

Enter data/diagnosis from doctors orders or DME information for patients needing Pulse Oximetry and Home Sleep Test

Train new employees in Data Entry Department

2006-2011 Dr. Shane Stevenson, DMD, MD

Decatur, AL - Front Office/Receptionist/Financial Coordinator

Prepare charts for daily surgeries and schedule appointments for Oral Surgery

Mail/cop/e-file insurance information for insurance claims

Verify insurance information/Audit insurance claims

Investigate claim rejections

Collections

Give insurance estimates for surgery

Post daily charges and payments for surgery and appointments

Daily deposit

Transcription

2006-2006 Surgery Consultants of Decatur (Dr. W. Jay Suggs)

Decatur, AL - Administrative Assistant

Receive incoming calls about Gastric Bypass and General Surgery

Schedule appointments

Receive and post payments

Verify insurance Medicare/Medicaid/Commercial Insurance

File and prepare daily charts

Track patients in programs for the practice

Take vitals (Weight and Blood Pressure)

Mail and prepare information regarding Surgery Consultants Bypass Surgery

Transcription

2005-2006 Hartselle Medical Center

Hartselle, AL - Quality Secretary/Radiology Unit Clerk

Clerical, secretarial and administrative support for Quality Management and Regulatory Compliance Department plus Radiology Clerical Support

Patient registration

Responsible for assisting QMRC Director and Radiology Director

Take minutes at Committee Meetings

Prepare memos, meeting packets

Document creation/tracking and modification

Prepare monthly calendar with Microsoft Publisher

1999-2005 Decatur General Hospital

Decatur, AL – Sleep Center Secretary/Admission Clerk

Receive incoming call and answer inquiries about Sleep Center

Schedule appointments for Sleep Center and Sleep Lab Studies

Make daily reminder calls for appointments

Order CPAP machines and CPAP equipment

Complete and mail certificates for DME companies

Copy necessary records, or disability forms and mail/fax to doctors/lawyers

Proof dictation

Copy and mail progress notes and letter to referring doctors

Complete daily charts for appointments

Receive incoming calls and answer inquires about inpatient and outpatient services for Decatur General West

Schedule appointments for inpatient and outpatient department

Verify insurance

Post daily doctor and facility charges

Transcription

1999-1999 Nationwide Insurance (John Kilgro Agency)

Decatur/Athens, AL – Administrative Assistant

Receive incoming calls and give quotes for auto and home insurance

Receive payments and process

Set up original mail system for Nationwide Insurance

1996-1999 Nationwide Insurance (Chenault & Davis Agency)

Decatur, AL – Administrative Assistant

Receive incoming calls and answer inquiries about Nationwide

Give quotes for auto and home insurance

Receive payments on accounts and issue receipts

Resolve and customer complaints by phone or refer to proper agent

Train and supervise new employees

Receive, sort and forward all mail

Process new business

Complete daily remittance and reports

Run errands as required

1995-1996 Direct Insurance

Decatur, AL CSR Agent

Give quotes and rates for auto

Generated all paperwork necessary for policyholders

Assisted Manager and serves as Manager in her absence

Received payments on accounts and issued receipts

Daily bank deposits

Ran errands as required

1995-1995 Nationwide Insurance (Chenault & Davis Agency)

Decatur, AL – Administrative Assistant

Receive incoming call and answer inquiries about Nationwide Insurance

Give auto and home quotes

Telemarketing

Run errands as required

Receive payments on accounts and issue receipts

1993-1994 MetLife

Decatur, AL Appointment Secretary

Received all incoming calls and referred clients to agents

Met clients and answered inquiries about MetLife

Ran errands

Telemarketing

***Prior to 1993 I worked part-time while my children were still young and in school. These jobs included: Mary Kay Cosmetics, telemarketing, a family janitorial service, Co-Owner and CEO of Heritage House Woodcrafts (30 employees) and C&C Woodworks.

Special Accomplishments:

Outstanding Young Women of America – 1987

Best Cook of North Alabama – (Decatur Daily) 1987

Winner in Numerous Cooking Contest throughout North Alabama

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