Insurance Agent Customer Service
Resume:
Melissa D. Davis
Daniels, WV **832
**************@*****.***
EXPERIENCE
August 2021- February 2022
Licensed Insurance Agent, GoHealth, LLC
Took inbound and placed outbound calls to Medicare recipients looking into Medicare Advantage plans, Medicare Supplement plans and stand-alone prescription drug plan options as well as serviced their plans as Agent of Record once the plans went into effect. September 2020- July 2021
Licensed Insurance Agent, TZ Insurance Solutions
Took inbound and placed outbound calls to Medicare recipients looking into Medicare Advantage plans. March 2020 – September 2020
QIDP, Clinical Supervisor, Rescare, Inc.
Clinical supervision over the residents of two group homes in Lewisburg area. November 2019 – March 2020
Customer Service Agent, ALORICA
Took inbound customer service chats for Intuit products, providing users with accurate information and advice.
June 2019 – November 2019
Insurance Agent, SYMMETRY FINANCIAL GROUP
Licensed life insurance agent selling mortgage protection and final expense insurance. February 2019 – June 2019
Insurance Agent, FAMILY HERITAGE LIFE INSURANCE
Licensed health insurance agent selling supplemental cancer and accidental death insurance door to door.
July 2007 – January 2019
Assistant Prosecuting Attorney, MCDOWELL COUNTY OFFICE OF PROSECUTING ATTORNEY Practiced as an assistant prosecutor, prosecuting ALL types of cases, both civil and criminal, in McDowell County, West Virginia. Tried both felony and misdemeanor cases in Circuit and Magistrate Court including Murder and Sexual Abuse trials. I spent a substantial amount of my time representing the state in matters of abuse and neglect. Through that involvement I worked with many people and service providers and built an excellent working relationship with them. I received several awards for my involvement with the youth of the county.
July 2007 – January 2019
Attorney, MELISSA DAVIS, ATTORNEY AT LAW
Practiced as a solo practitioner primarily taking Guardian ad Litem cases and family court matters. EDUCATION
May 2004
Juris Doctor (JD) Degree, APPALACHIAN SCHOOL OF LAW Graduated with a Juris Doctor degree.
May 1998
B.A. Criminal Justice Administration, BLUEFIELD STATE COLLEGE A.S. Psychology
Graduated Summa Cuma Laude
SKILLS
● CERTIFIED FORENSIC INTERVIEWER
● LICENSED HEALTH, ACCIDENT & LIFE INSURANCE AGENT IN WEST VIRGINIA
● LICENSED LIFE INSURANCE AGENT IN VIRGINIA & TENNESSEE
● HOLD NON-RESIDENT LICENSES IN SEVERAL OTHER STATES ACTIVITIES
I have been active with the Mercer County Teen Court program. Served on the McDowell County Community Corrections Board. Helped facilitate various events throughout McDowell County while advising and actively participating with Stop The Hurt, a child advocacy center in Welch, West Virginia. Outside of work I have played for and sponsored The Ramblers, a softball team in competition at Fitzpatrick Park in Beckley, West Virginia. I also for several years have assisted with the production of various sporting events with Just Us Productions. We traveled throughout several states recording and producing footage of events. I am also active in our local Veterans organizations. REFERENCES:
Will gladly be furnished upon request.
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