Executive Assistant Hotel Manager
Resume:
Tarek Lotfy
+971-*-********, +971-*-********
*****.*****@****.***
AVAILABLE IMMEDIATELY
EDUCATION & QUALIFICATIONS
Certified Hotel General Manager by U Learning university Louvre Hotels Paris 2013
Hotel Marketing Certified by Abu Dhabi Tourism Authority Food and Beverage Management - Certification Emirates Academy Dubai 2014
• Master’s degree – Business Administration & Management - Sadat Academy 2003 – Attested By UAE
• Higher Studies Diploma in General Administration & Management - Sadat Academy - 2002.
• Higher Studies Diploma in Hotel & Tourism Management - Sadat Academy -1999 - 2001.
Bachelor of Commerce - (Accounting Dept.) - Cairo University EXECUTIVE DETAILS
Pre-opening General Manager
Bab Al Nojoum Hudayriyat Abu Dhabi
February 2020 – up May 2021
Business Development Director
Aurora Hotels by Nirvana Group Abu Dhabi
May 2018 till February 2020
EXECUTIVE SUMMARY
10 Years in General Manager UAE + 5 GCC with excellent reputation and experience 10 Years Regional Revenue Director Middle East and North Africa 3 times winner of Best Hotel in the Middle east and North Africa A-13 Years with Louvre / Golden Tulip Hotels 2004 Till 2018 May 2004 to June 2018 in GCC & Africa Louvre / Golden Tulip Hotels Group International Paris Across various locations in GCC (UAE – Oman – Bahrain - KSA) Throughout my time with Louvre Hotels Group, I have completed a wide range of projects for them globally. Please see listed below in more detail:
Cluster General Manager Pre-opening
Royal Tulip Act Hotel & Spa (5*) Sharjah, UAE & Royal Tulip 72 Hotel & Spa ( 5*) – Sharjah, UAE By Louvre Hotels Group
May 2016 to April 2018
Handled the preopening of the Royal Tulip Act Hotel - 5 stars, 180 Rooms, 6 outlets and Spa Sharjah by Golden Tulip /Louvre Hotels International. Also, handled the Rebranding of the Royal Tulip 72 - 5 stars, 72 Rooms Sharjah, 5 stars, 4 outlets and SPA by Louvre Hotels
Achievements:
• Budget achievement with increase in ROI 10.6%
• Smooth Preopening and High Guest Satisfaction at opening stage
• Cost Cutting AND Reduce COI
Cluster General Manger Pre-opening
Golden Tulip Media 7 Golden Tulip Al Barsha Hotel 4 stars Dubai, UAE Louvre Hotels Group
February 2014 to February 2016
Golden Tulip Media has a capacity of 177 Rooms and has an additional 5 outlets+125 Rooms 5 outlets General Manager Pre-opening Task Force
Royal Tulip Hotel &SPA 5 stars Alexandria – Egypt
Louvre Hotels Group
January 2013 Till Feb 2014
477 Rooms 14 outlets hotel managed By Louvre Hotels International Egypt Project Force Royal Tulip Alexandria & SPA – Egypt
General Manager - Preopening task
This development obtains 5 stars and has 477 Rooms and 14 outlets Alexandria Achievements:
• Smooth Preopening and High Guest Satisfaction at opening stage
• Cost Cutting AND Reduce COI
• Budget achievement with increase in ROI
With Egypt President AT Hotel Opening
General Manager Golden Tulip - Al Barsha – 4 stars Dubai, UAE Louvre Hotels Group
August 2011 to June 2013
Golden Tulip Al Barsha is a 4-star development and has a capacity of 125 rooms with an additional 7 outlets – pre-opening team Achievements:
• Maximizing profitability 300% for First year with 15 to 20% annually afterwards
• (Best Hotel of the year in Middle East and North Africa 2011 & 2013 & 2014 Golden Tulip / Louvre Hotels) Winner of best hotel in Middle East 2011, 2013, 2104
• Created new Restaurant Them Nights, Lobby Café and Spa Centre
• Created Market awareness for the Hotel Locally and internationally through Exhibitions and Media
• Standardized the Hotel according to Dubai Tourism Authority Standard Regional Revenue & Marketing Director parallel with my General Management responsibilities
(Louvre Hotels /Golden Tulip & Flamingo Hotels) (UAE & Middle East & North Africa)
May 2004 till May 2016
Lead the Revenue Management for 52 Hotels with over 4000 rooms Hotels in the Region and was in charge of maximizing revenue:
Achievements:
• Participated in Expanding the Company Size 500% within 10 years of Joining
• Opening and Rebranding 12 Hotels 5 Stars & 4 Stars
• Building Company Stand in ATM & AHIC
• Representing the Company in Major Seminars and Conferences
• Train new Regional Managers starting with 3 Regional Mangers currently 14 Members
• Participated in ATM, ITB. WTM. Moscow show
General Manager / Sales & Marketing Director 5 stars Al Nawras Hotel Apartment Dubai Deluxe Hotel Apartment 5 stars Sept 2009 to August 2011
Full Hotel operation in Charge
Hotel Manager Golden Tulip Al Jazeera & Tulip Inn Hotel Al Rahba June 2008 till Sept 2009
Handled the preopening and full operation of the Tulip Inn Hotel Al Rahba Achievements:
• Rearranged hotel operations
• Created new Revenue Centers
• Managed large size banqueting events, consisting of up to 500 people
• Lead the marketing in Abu Dhabi Airport Area
• Standardized the Hotel according to Abu Dhabi Tourism Authority Standard Executive Assistant Manager
Golden Tulip – Bahrain 5 stars formally Hilton Bahrain June 2006 to June 2008
Golden Tulip Bahrain consists of 250 Rooms and an additional 8 outlets. I was in charge of Rooms Revenue, Sales, Front office and Housekeeping Corporate Revenue Manger Golden Tulip/ Louvre Hotels 2004 till 2006
Rooms Division Manager
Zoser Partners Pyramids Hotel – Cairo, Egypt (400 rooms- 5 stars) September 2002 to March 2004
Operation in charge of Front Office & Housekeeping Laundry Business Center – Executive Lounge B – Le Meridien Hotels Group 17 years
Le Meridien Hotels Group all 5 stars Hotels - Egypt Throughout my time with Le Meridien Hotels Group, I held a wide range of role for them. Please see listed below in more detail:
Le Meridien Luxor Hotel - (300 rooms) (5 stars).
Front Office Manager
August 2001 to September 2002
Responsibilities:
• Sales and Revenue -Training for F.O. members
• Customer Service - Reception and Telephone Operation Le Meridien Pyramids Hotel & Resort - (560 rooms) (5 stars) Assistant Front Office Director and Department Trainer 1998 to 2001
TRAININGS:
• Maximizing Hotels & country revenue
• Yield Management tools Preferred Hotel Group London
• Value Driver Analysis Expert
• Review Budgeting, Statement Balance sheet
• GST, SST. Quality Audit, PMS BAPX system
• Contracting, sales and customer regulations and rolls,
• Market conditions & seasons, SAWT analysis, environment & publicity
• Customers, buyers, travel agency (needs, motivations, buying reasons
• Communications with variable levels in different communities, departments, authorities, Companies and agencies all over Middle East.
EXPERT IN SOFTWARES
Microsoft Office (Word – Excel – PowerPoint)
Opera PMS
Protel PMS
Wish.net PMS
Sun System Back Office
Delphi – Rate Gain – Rate Tiger
Prologic Back Office
Opera RMS - Micros System
HOTEL PREOPENING EXPERIENCES
Louvre Hotels Group
Pre-opening Royal Tulip Ala Chrafiea Beirut 5 stars Pre-opening Royal Tulip Alexandria-Egypt 5 stars
Pre-opening Royal Tulip Skikda-Algeria 5 stars
Pre-opening Golden Tulip Al Brasha 125 rooms Dubai 4 stars By Golden Tulip Inter. 2005-2006 Pre-opening Golden Tulip Dibba Resort 52 Rooms Oman 4 stars Golden Tulip Inter. 2007- 2008 Pre-opening Golden Tulip Bahrain 250 Rooms Bahrain 5 stars Golden Tulip International 2006-2007 Pre-opening Golden Tulip Al Jazira Resort Abu Dhabi By Golden Tulip Inter. 2004 - 2005 Pre-opening Tulip Inn Al Rahba 3 stars Abu Dhabi By Golden Tulip Inter. 2004-2005 Pre-opening Tulip Inn Media City 4 stars Dubai By Golden Tulip International 2005 Pre-opening Golden Tulip Seeb 4 stars Muscat By Golden Tulip International 2005 Le Meridien Hotels International
Pre-opening Le Meriden Cairo 5 Stars 701 Rooms Egypt Pre-opening Le Meriden Hurghada Hotel & Resort 5 stars 600 Rooms Egypt Pre-opening Le Meriden Pyramids hotel & Resort 5 stars 560 Rooms Egypt Pre-opening Le Meridian Heliopolis 5 stars 302 rooms Egypt Pre-opening Le Meridian Luxor 5 stars 300 rooms Egypt LINK: https://www.youtube.com/watch?v=VQBvfhOgDcE
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