General Manager

Sam Chong Jr

Phone: 213-***-****

E-mail: **************@*****.***

EDUCATION

o California Lutheran University; Thousand Oaks, CA

B.A., Business Administration with an emphasis in Management

- Graduation Year: May 2019

RELEVANT BUSINESS EXPERIENCE

o Communication Skills

Excellent communication skills with experience in professional and sales-related business communication

Able to communicate well with individuals and customers of diverse backgrounds Highly experienced giving formal presentations and speeches, specifically on topics regarding professionalism, business culture and pitching products to potential companies.

Able to obtain, interpret, and communicate information in a thorough and comprehensive manner

Knowledgeable of team building skills and motivation techniques to obtain excellent team results o Business Skills

Excellent time management, reliable, self-directed, professional, and ethical

Strong sense of self-initiative to produce excellent results independently as well as in team-based environments

Experience coordinating schedules, activities, and events

Have strong problem-solving and critical thinking skills to find business-related solutions o Financial Skills

Prepared and escalated sales reports to Financial department for further revenue analysis (saw an average of $57K increase in revenue per month per store)

Understanding of invoicing software (i.e., PlateIQ) to successfully process invoices across company-vendor (and vice versa)

Managed day-to-day revenue and reported on sales performance to improve sales/decrease costs month over month

o Technology Skills

Proficient with Microsoft Word, PowerPoint, Excel

Experience with social media marketing and networking platforms: Facebook, Instagram and LinkedIn LEADERSHIP AND SERVICE

Vice President of Professional Events in the professional business fraternity, Delta Sigma Pi

January 2017-December 2017

PREVIOUS EMPLOYMENT

Sales Operations Dodgers Stadium, Los Angeles, CA, November 2013 - June 2016 Assistant Manager (I.C.) Gen Korean BBQ, Glendale, CA October 2019 – January 2020 Broth Shabu- Shabu, Cerritos, CA

Manager. Gyu- Kaku, Santa Monica, CA January 27th 2020 – September 2020 General/Operation Manager Gen Korean BBQ Division September 2020 – July 2021

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