Service Representative Customer Support

Aya

Elsweiss

Skills

Education and Expirence

Aya Elsweiss

**** **********

Orlando,FL 32836

Contact Information:*********@*****.***

Phone Number: 352-***-****

+ Data Acquisition Software

e Able to resolve customer inquiries and/or problem

resolution in a professional and composed manner, and

escalate to manager as appropriate.

e Resolving customer issues with the highest level of

professionalism and integrity to ensure customer

satisfaction and retention.

e Maintaining the concentration and focus in order to meet

performance goals.

e Providing accurate information about client products and

services to the caller and educating the callers on how to

use client products and services.

e Handling the customer calls, despite the degree of

difficulty, in a courteous and business-like fashion.

e Skilled in Excel, Microsoft Word, and PowerPoint

. Good team Collaborator

. Bilingual

e Best Buy Customer

Service Representative (1

year)

e Shein Customer Support

Technician (6 months)

Schools:

Valencia College

e Associates degree

University of Florida.

Contact this candidate