Customer Service Store Manager

Sara O’Brien

**** **** *****

Oak Lawn IL *****

708-***-****

I am seeking an upper management position that will not only utilize my current skills, but challenge me in ways that will allow me to grow within the company. AutoZone (October 2016-current)

Store Manager:

• Responsible for 15-20 employees

• Recruit and hire candidates based on the staffing profile of the store

• Train individuals to adopt the culture of the company

• Provide a professional and positive sales environment

• Order, Stock, Merchandise for store, as well as plan for seasonal demands

• Oversee and delegate tasks/goals for commercial department

• Break down and cover all areas of stores P&L

• Schedule and time manage to ensure completion of both tasks, and sales

• Communicates effectively and efficiently

• Meets and/or exceeds goals set for district

• Be able to change, and adapt to all Covid protocols as quickly as they require Enterprise (August 2010-Sept 2011)

Manager:

• Manage and maintain a fleet up to 40 cars

• Use time management skills to ensure fleet availability for rental confirmations

• Responsible for staff of 3-5 employees

• Provided great customer service

• Scheduled pickups and deliveries of cars, and clients to ensure max rental agreements

• Worked hand in hand with insurances, dealerships, and body shops

• Handled all account maintenance, and kept up on all accounting for the branch

• Followed up with collections on invoices that may have defaulted

• Even washed and detailed the cars, if time required! Education:

Marist High School (2002-2005)

Richards High School (2005-2006)

Richard J Daley College (2007-2010)

References:

Russell Orzech, 708-***-**** Distribution Center Manager Hasan Muhammad, 708-***-**** Retail Store Manager

Contact this candidate