Post Job Free
Sign in

Support Agent Baptist Memorial

Location:
United States
Salary:
negotiable
Posted:
February 17, 2022

Contact this candidate

Resume:

Leshia Coker

Licensed Practical Nurse

Blue Springs, MS 38828

***********@*****.***

+1-205-***-****

Nurse/Customer support seeking part time supplimental income. Experience in mental health, geriatric, home health,hospice, health information, payroll, customer service and billing.

Authorized to work in the US for any employer

Work Experience

Remote Home Health Software Customer Support Agent Alora Healthcare Systems - Atlanta, GA

July 2021 to Present

Assist Home Health clinicians/Agencies with resolving Software issues, training etc. Assist Clinicians with navigating software and answering questions about Alora Software. Answer calls daily, document all agency /client interactions. Any other duties assigned LPN/Scheduler/PSC

Kindred at Home - Amory, MS

November 2019 to July 2021

Take and enter all new Referrals in HCHB. Create new patient chart. Follow up on new referrals and Ins discrepancies.Schedule all clinician visits. Answer any calls From md office /patients as needed daily. Manage labs daily. Take verbal md orders. Coordinate new Md orders with clinicians. Make patients aware of med changes and orders. Coordinate All patient needs with clinicians.Obtain,fax, upload medical records to patients charts .Fax MR to providers as requested. Follow up on FTF documentation. Enter and verify insurance authorization prior to scheduling clinician visits.Run daily PSC reports and report them to manager.

LPN (Licensed Practical Nurse)

Baptist Memorial Health Care Corporation -BMG Cardiovascular Care Clinic - Columbus, MS July 2019 to November 2019

Work up patients for Md visit, perform EKG’s, labs, refill Rx, take patient phone calls, educate and schedule cardiac procedures. Weekly meetings as needing .

LPN Clinical Care Coordinator

Kindred at Home - Amory, MS

March 2015 to June 2019

Responsibilities

Take and enter Referrals in HCHB,Coordinate orders, make sure orders are signed and completed per guidelines. Schedule visits in HCHB. Answer any calls md office and patients as needed daily. Manage labs. Make patients aware of med changes and orders. Work order reports and follow up with late orders. Team meeting 3 times per week. Coordinate patient needs with nurses.Obtain,fax,scan medical records to patients charts and to providers as requested.

LPN (Licensed Practical Nurse)

DCH - Fayette, AL

September 2014 to March 2015

Care for elderly in long term care unit. Give all meds,injections,tube feedings,Bolus feedings,lab draws. Monitor vital signs, supervise cans, md orders and notify physician as needed. LPN/TLA

Marion Regional Home Care - Hamilton, AL

October 2012 to August 2014

Responsibilities

Scheduled PT/OT/ST per Medicare guidelines. Checked PT/OT/ST notes against payroll. Audit therapy notes. Do all end of episode audits and submit charts to Medicare. Schedule labs as ordered. Make Lpn home visits as needed when short staffed cared for patients according to care plan, labs, woundcare, wound vac, injections and med monitoring in home. Notify MD with any changes. Report to team leader daily with visits. Take back up on call every other weekend. LPN

Heritage Healthcare and rehab - Northport, AL

August 2011 to October 2012

Responsibilities

Care for elderly in long term care unit. Give all meds,injections,tube feedings,Bolus feedings,labs. Monitor vital signs, supervise cans, md orders and notify physician as needed. Act Nurse

Indian Rivers Mental Health(in patient and out patient) - Tuscaloosa, AL July 2009 to August 2011

Responsibilities

Made visits to mentally ill in there homes, med monitoring, injections and lab draws. Psychiatrist notified as needed. MD notified as needed. Weekly meetings with MD. Weekly staff meeting. Weekly ACT meeting. Refills as needed.

LPN Field Nurse

Heart to Heart Hospice - Winfield, AL

September 2006 to June 2009

Responsibilities

Cared for terminally ill In there homes. Vital signs, injections, wound care, labs,refills and tube feedings. Monitored meds and need for refills. Continuous care as needed during active dying process. Assisted DON with chart audits when census down. Educated patients on disease and death/dying process. Supervised HHA.

Day Treatment Nurse

NorthWest AL Mental Health - Jasper, AL

January 2005 to September 2006

Responsibilities

Monitored mentally ill in facility setting,med monitoring, injections and labs. Psychiatrist notified as needed. MD notified as needed. Weekly meetings with MD. Weekly staff meeting. Refills as needed. Taught med class weekly. Monitored for seizure activity and DT activity daily. Education

LPN in Practical Nursing

Beville State Community College - Sumiton, AL

2003 to 2004

High school diploma or GED in standard

Bevill State Community College - Hamilton, AL

February 1996 to February 1996

Skills

• LPN

• Patient Care

• EMR Systems

• Experience Administering Injections

• Nursing

• Medication Administration

• Tube Feeding

• Vital Signs

• Hospice Care

• Home Care

• Medical Office Experience

• Caregiving

• Customer service

• Medical records

• Phlebotomy

• Microsoft Office

• Laboratory experience

• ICD-10

• Supervising experience

• Computer skills

• Clinical laboratory experience

• Management

Certifications and Licenses

Phlebotomy

May 2000 to May 2011

Can be reissued online

LPN



Contact this candidate