Customer Service/It Manager

Christopher George

** ****** ******

Dalton, MA 01226

413-***-****

*********@*****.***

EXPERIENCE

George Propane, Goshen, MA — Dispatcher/Customer Service

**** - *******

Vice President of one of Western Massachusetts’ largest residential, industrial, and commercial propane distributors, serving as IT manager, driver dispatcher, route scheduler, and on-call service manager, overseeing employee training, ensuring safety compliance, and customer satisfaction.

Progressive Insurance, Albany, NY — Claims Adjuster

1995- 1997

Investigating client claims to determine fault and payment parameters.

EDUCATION

Bryant University, Smithfield, RI— Bachelor of Science

1990 - 1994

Bachelors of Science in Business Management.

IT SKILLS

- Microsoft certified

- Network management

- Proficient with propane back office software

- Delivery distribution management

SPECIAL SKILLS

Employee Training

Propane Safety & Compliance

Trained at MA Fire Academy

Time Management

Budgeting/Forecasting

Customer Service

PROFESSIONAL LICENSURE

CDL Class B License Hazmat and Tanker endorsements

Hoisting Engineering License

LP Gas Fitters License

Apprentice Plumbing License

Forklift Driving Experience

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