Phool W. Rojas 609-***-****
*** * **** ******, ************, NJ, 08232 **********@*****.***
LinkedIn/Phool_Rojas
About Me:
Creative and trained Senior Executive with experience in the planning, organization, development and implementation of innovative technological solutions, to support and optimize the strategic positioning of the company aligned between information technology and innovative approaches with the company's corporate line.
Professional Profile
I have more than 15 years of professional experience in private and public sector institutions. Management skills, for the implementation of new hardware, software and communications technologies.
SKILLS:
Strategic Planning
Digital Marketing
Business Process
IT Management
IT Audit
IT Outsourcing
Cloud Computing
Online advertising
Microsoft Office
Work Experience
Profesional IT / Consultor Senior Ventas B2B TIC
B2B Services Company, Lima - Perú
2018 -2020
Management of Digital Marketing and Online Advertising strategies
Advise and Provide Information and Communications Technologies for companies to
Develop Strategic Information Technology Plan - PETI
Senior B2B sales consultant for information and communications technology services and products
IT services in Linux solutions for companies
Administration and Technical Assistance in hardware and software
Director of operations
Interfono - Telephone operator in the cloud, Lima - Perú
2016 -2017
Prepare and manage IP Telephone implementation project
Advise and Provide Information and Communications Technologies
Customer Service Management
Customized Technical Support Management
ICT B2B Sales Supervisor - Cloud
Recruit and select personnel for B2B sales teams
Train the sales team
Define and manage the commercial structure
B2B ICT Sales Supervisor for Latin America
Qareers, Lima – Perú
2014 - 2016
Qarrers.com: Advertising job advertisements through the most used Social Networks such as: Facebook, LinkedIn, Twuitter and Google + for LatAm.
Contact Center Administration
B2B Sales Supervision Latin America
LENOVO, Lima - Perú
2014 - 2015
Strategy planning and construction
Definition of effective supervision checklist
Manage by priority and high level
Key indicators of strategic performance
Incident detection and resolution techniques
Continuous improvement (measurement, control and improvement)
Perspective of learning and growth
Call Center Administration and Management
IT ESPECIALIST
IBM DEL PERU, Lima - Perú
2013 - 2014
Process improvement project in activation of Linux / AIX servers
Responsible for the Management of the Migration project of CITRIX Convergent to Telefonica del Peru in Lima and provinces
Responsible for the management of the PROFUTURO hardware and software preventive maintenance project in Lima and provinces
Responsible for the management of the IP telephone installation project of the Caja Piura in Lima and provinces
IT MANAGER
J WALTER THOMPSON PERUANA, Lima - Perú
2012 - 2013
Periodically prepare Strategic and Operational Breads
Directs evaluation processes and technological changes
Evaluate systems and processes
Define approaches and technology management strategies
Evaluate the software and / or hardware to be acquired by the organization
Prepare a preventive and corrective maintenance plan.
Consulting and Technical Assistance in Networking.
Plan and perform information backup systems.
Develop and implement Contingency Plans.
Management in the NTP ISO / IEC 12207 Software life cycle
IT Governance Management based on COBIT 4.0
ITIL V3 service management
Management and advice of the NTP-ISO / IEC 27001: 2008
Education
Systems engineer
UPC - Peruvian University of Applied Sciences, Lima - Perú
2011
Computer Computing and Systems Administration
ABACO - Institute of Private Higher Education, Lima - Perú
1996
BPMS – Consultant v4.0
Aura Portal – Training School – BPMS España - Valencia
2010