Visual Manager Customer Service
Resume:
Joy Smith
Aesthetician
Nashville, TN *****
*********@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Aesthetician
Ona Skincare - Nashville, TN
October 2021 to Present
Perform facials, medical grade peels, microdermabrasion, diamond dermal infusions(similar to hydrafacial), dermaplaning, waxing, and body wraps Medical Aesthetician
Steel Family Wellness and Med Spa - Pleasant View, TN January 2021 to October 2021
Perform hydra facials, medical grade peels, microdermabrasions, lash lift and tint, brow tinting, and waxing, IPL Laser, micro needling
Esthetic Instructor
Austin Beauty College - Clarksville, TN
November 2020 to August 2021
Currently teaching students the fundamentals of Esthetics. Also educating students what it will be like working in a busy salon environment and the importance of being on time, having a positive attitude, polished attire, and a clean mouth. ( no cursing). Be a team player and having respect for not only there coworkers but there clients.
Esthetician
Bloom Day Spa - Dickson, TN
August 2020 to March 2021
Perform facials, microdermabrasions, chemical and oxygen peels, body treatments, and makeup application.
Lead Esthetician
Wood House Day Spa - Nashville, TN
November 2017 to August 2020
Train and manage Estheticians. Sell and order retail products. Perform Hydra facials, Microdermabrasions, chemical peels, using Voya and Skinceutical products for Wood House facials. Lead Esthetician
Massage Envy - Nashville, TN
September 2016 to November 2017
Train and manage Esthetician's. Sell and order retail products. Perform a series of Murad facials, chemical peels, and microdermabrasion. Also help up front with scheduling clients and management duties. Assistant Manager/ acting Store Manager
New York & Company - Nashville, TN
November 2015 to September 2016
Responsibilities
Customer service, selling, stocking, Visual Manager, daily and weekly reports, hiring quality people, firing. Accomplishments
Had been working this location and after one month I was made acting Store Manager for 8 weeks while Store Manager was on leave. Prepared staff and store for inventory during this time. Skills Used
My main responsibility is all Visual merchandising for the store and assisting the Store Sales Manager with hiring and firing team work. Working with associates on selling and customer service. Medical Aesthetician/Receptionist
Western Kentucky Institute of Plastic, Recontructive and Aesthetic surgery - Hopkinsville, KY March 2011 to July 2015
Responsibilities
Facials, Microdermabrasion, Chemical Peels, and IPL Laser Hair Removal, makeup artistry, customer service and appointment management. Insurance billing, computer skills, excel and Microsoft word. Beauty Advisor
Acosta Sales & Marketing - Clarksville, TN
February 2004 to February 2011
Responsibilities
Responsible for team organization, customer service, selling H2O spa products and select fragrances, store inventory, visual displays, monthly reports, stocking and merchandise demonstrations.
District Visual Manager
LERNER New York - Nashville, TN
May 1997 to June 2001
Responsibilities
Was In charge of 12 retail stores making sure all stores were set to planogram. Also was a store manager . set daily goals, selling, stocking, customer service, hiring, and firing, inventory control, and daily store operations
Accomplishments
started out as store sales manager and worked my way up to district visual manager. I am a people person and my boss sent me all over US to open and set stores. Skills Used
selling, customer service, team work, and visual skills Education
License in Esthetics
Miller Motte Technical school - Clarksville, TN
2009 to 2010
Skills
• Facial
• Waxing
• Hydra facial (3 years)
• Receptionist
• Filing
• Microsoft Office
• Microsoft Word
• Organizational Skills
• Inventory
• Customer Service Skills (10+ years)
• Microdermabrasion (10+ years)
• Chemical Peels (10+ years)
• Esthetic Laser Treatment
• Makeup Application
• Body Waxing
• Planograms
• Retail Sales
• Store Management Experience
• Eyelash Extensions
• Sales Management
• Computer Skills
• Medical Billing
• Assistant Manager Experience
• Inventory Control
• Serving Experience
• Cash Handling
• Marketing
• Guest Services
• Office Management
• Medical Scheduling
• Medical Records
• Payroll
• Salesforce
• Sales
• Customer service
Certifications and Licenses
Esthetician
June 2010 to Present
Lash Artist
January 2019 to Present
Certified thru Bella Lash
A valid Esthetician license
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