JACQUELINE GERMAN

**** ***** ****, ** ****, CA **942

Home: 619-***-**** - Cell: 619-***-**** - adp8my@r.postjobfree.com PROFESSIONAL SUMMARY

Professionally trained in the mortgage field with experience ensuring high standards. Experienced with strong work ethic and people skills. Dedicated working professional with 25 years experience in the mortgage and financial areas.

I bring a wealth of knowledge and experience to any potential employer Accomplished professional who proudly maintains a highly productive, efficient and quality-driven environment at all times.

SKILLS

● Strong presentation skills

● Program management

● Patient-focused care

● Supervisory training

● Clinical instruction

● Strategic decision making

● Organized calendar management

● Effective staff coach

● Talented interviewer

● Accomplished leader

WORK HISTORY

2020 September to Present Loan Processor (sr Loan set up Remote Loan Set Up. Secure One Capital, Corp. Costa Mesa,

● Upon receipt of loan documents, review loan program, rate lock, Urla, income and LE for accuracy .

● Orders services such as Title, MI, Appraisal,Fraud Guard, Flood cert, Insurance, Payoff demands.

● Submit various loans to Underwriting review and Approval.

● Will assist in gathering conditions, calling or emailing home owners when needed in clearing Title issues and requested additional documentation as needed.

● Updated and completed loan submission packages

● Evaluated approvals against established bank and government lending standards.

● Reviewed financial statements and contacted institutions and customers to clarify details

● NAMP-CMLP DBA National Association Of Mortgage Processor. CMLP 2021 2016 to 2017 Loan processor (loan set up)

(Contract) worked at San Diego County Credit Union – San Diego, CA

● Performed initial client assessment and analysis to begin research process.

● Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

● Analyzed departmental documents for appropriate distribution and filing.

● Worked directly with Mangement, Clients, Reo, Title, Escrow and Loan Officers to achieve smooth Loan Opening and Closing.

06/2016 to 10/2016 Senior Loan Processor

Greenlight Financial Services dba: Mr. Cooper – Irvine, CA

● Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

● Maintained compliance with privacy and security requirements, as well as federal statutes covering to 50 States.

● Reviewed financial statements and contacted institutions and customers to clarify details.

● Evaluated approvals against established bank and government lending standards.

● Interviewed clients regarding loan needs and financial histories, and conveyed information regarding the application processes.

● Handled any conditions sent from underwriting departments.

● Coordinated closing process with attorneys, title companies and government clerks.

● Set up and completed loan submission package.

● Submitted completed packages in a timely manner.

● Upheld complete confidentiality of all submitted information according to release guidelines.

● Advised clients on mortgage, educational and personal loans. 2014 to 2017 Family Nurse Practitioner

German Family (Parent) – La Mesa, CA

● Delivered in-home care to disabled children and adults.

● Supervised and managed the daily activities of a clinical team consisting of Five physicians, nurses and support staff.

● Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.

● Delegated staff nurse duties.

● Measured urine and delivered specimens to lab.

● Reviewed documentation for compliance with requirements and accuracy of information.

● Effective counseling in health maintenance and disease management.

● Coordinated the allocation of nursing service equipment and supplies within the facility and established guidelines for efficient, economical use.

● Provided all daily living tasks to enhance quality of life for elderly patients.

● Identified process improvements in the day-to-day functioning of the department.

● Examined patients and dispensed contraceptives and other medications as needed.

● Closely monitored acute conditions.

2012 to 2013 Senior Loan Processor

Genpact Mortgage – Irvine, CA

● Evaluated approvals against established bank and government lending standards.

● Upheld complete confidentiality of all submitted information according to release guidelines.

● Handled any conditions sent from underwriting departments.

● Coordinated closing process with attorneys, title companies and government clerks.

● Interviewed clients regarding loan needs and financial histories, and conveyed information regarding the application processes.

● Submitted completed packages in a timely manner.

● Maintained compliance with privacy and security requirements, as well as federal statutes covering 50 states.

● Set up and completed loan submission package.

2008 to 2012 Foreclosure Specialist

Bank of America – Similar Valley, Ca.

● Researched and updated all required materials needed for firm and partners.

● Acted as liaison between buyers and sellers to ensure positive experiences for both parties.

● Advertised client properties on websites, through social media and in real estate guides.

● Communicated with clients to understand their property needs and preferences.

● Negotiated, facilitated and managed real estate transactions.

● Prepared properties for sale/foreclouse/sale date/secured properties.

● Provided options prior to foreclosure sale date and publication such as loan restructure and loan medication options

● Oversaw the advertising of properties for web and print media. 2006 to 2007 Senior Loan Processor/Sales associate Lending Tree – Irvine, CA

● Researched and updated all required materials needed for firm and partners.

● Performed initial client assessment and analysis to begin research process.

● Analyzed departmental documents for appropriate distribution and filing.

● Worked directly with Title, Escrow, Homeowners to achieve a smooth loan closing process.

● Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

09/1998 to 08/2006 Senior Loan Processor

General Motors Acceptance Corp/Ditech.com – Costa Mesa, CA

● Handled any conditions sent from underwriting departments.

● Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

● Submitted completed packages in a timely manner.

● Interviewed clients regarding loan needs and financial histories, and conveyed information regarding the application processes.

● Set up and completed loan submission package.

● Evaluated approvals against established bank and government lending standards.

● Reviewed financial statements and contacted institutions and customers to clarify details.

● Coordinated closing process with attorneys, title companies and government clerks.

● Upheld complete confidentiality of all submitted information according to release guidelines.

EDUCATION

1986 Associate of Arts: Computer Programing/Accounting Heald Kelsey Jenney Business College - San Diego, CA Currently On Going education: General education

Grossmont College - El Cajon,Ca

NAMP-CMLP DBA National Association Of Mortgage Processors NAMP-CMLP 2021

Contact this candidate