Customer Service
Resume:
A M B E R H A N S L E R
**********@*****.***
Bethlehem, Pa 18017
PROFESSIONAL SUMMARY
Great customer skills
handles cash
answers phone calls
handles customer problems / needs
use of pos / computer
Works great alone or with people
hardworking
reliable
Always on time
Keeps nice organized space
SKILLS
Customer service Quality control
Suggestive selling Handles phone
pos system / computer skills works well with others handles cash Safety and sanitation
Payment processing
EXPERIENCE
Waitress, Original Doughboys Restaurant, Jan 2011 - Current, Windgap, Pa Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences.
Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments.
Recorded or memorized orders for each table and entered into computer system. Communicated with bar staff to clarify beer and wine offerings, flavor profiles, and pairings.
Observed all safety and sanitation requirements for food preparation and handling. Communicated with guests regarding special requests, allergy issues, and other dietary restrictions.
Delivered personable and attentive service to all patrons, including seating assistance, order management, and special requests. Trained new servers and bussers in company values, culture, and policies. Used POS system to accurately input orders and process payments. Fostered fun atmosphere and family-style work environment. AH
Jun 2009
Greeted all guests with smile and friendly greeting. EDUCATION
High School Diploma
Northampton High School
Esthetician
The Beauty School - Allentown, Pa
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