Hardware Associate Apparel
Resume:
Shemeka Langston
Flowood, MS *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Paramount (Duke Energy) - Flowood, MS
April 2021 to October 2021
My responsibilities were to assist customers with their light bill. If they had any problems with their light bill I will assist with that . I make payments, let them know when the bill is due and also transfer to departments that were needed when it’s something I don’t handle and many more things I did. For example i was changing name, updating addresses, making sure service was start and in their name and many more things .
Customer Service Representative
Ubiquity (remote)
October 2020 to February 2021
My responsibilities are assisting senior clients to enroll in a program called well at home and includes getting a kit with a thermometer a COVID test and prescription tami flu and also to answer any questions if they haven’t received their kit or if they have any questions about the program Papa pal caregiver
Joinpapa pal - Flowood, MS
October 2019 to January 2020
My responsibilities were to help seniors with house duty if needed, take to doctors appointment or take them to any errands they need to go
Humana agent
Xerox - Madison, MS
August 2018 to March 2019
I’m a customer services representative that helps the member learn information about their insurance, changing addresses and primary doctors, paying for insurance and other criteria the member may need Hardware associate
Walmart - Canton, MS
November 2017 to August 2018
When I first started Walmart I was a apparel associate . 6 months later I transfer as a hardware associate. My responsibility were to greet customers, locate products, price-checking items, and organizing store shelves and displays and answer customer questions about policies, services, and products. Education
High school or equivalent
Yazoo county high school
Skills
• Customer Service
• Call Center
Assessments
Customer service fit — Proficient
July 2019
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate