Customer Care Registered Nurse
Resume:
ADDISALEM ASRATE
(+***) 240-***-**** adp84h@r.postjobfree.com 3945 Sunflower Circle, 20721, Bowie, United States 22/01/2017 – CURRENT
RN – DC VETERANS AFFAIRS MEDICAL CENTER
A caring, compassionate, and committed nurse with an instinctive affinity towards improving patient care services. She has outstanding clinical expertise and comprehensive experience alongside working with a multi-disciplinary team of Registered Nurses, non-nursing licensed personal, and other health care professionals. She is a licensed Registered Nurse who can use a unique initiative and practice self-governing judgment. She is improving personal nursing knowledge through practice, observation, professional article, networking, and continuing education programs. She is currently seeking a position as a Supervisory Health Professions Recruiter at Indian Health Services under the Department of Health and Human Services located in Rockville, Maryland. Emergency Department
April 29, 2018 to present
80 Hours/Biweekly
Emergency Room Charge Nurse
· Maintaining the medical care of patients under the medical staff according to the mission and objectives of the hospital
· Prioritizing and planning work efficiently within the designated shift.
· Encouraging novelty and creativity in the practice context
· Providing supervision to Registered Nurses, non-licensed nursing personnel in providing direct patient care services
· Preserving open communication with the unit team members, nursing leaderships, and medical staffs
· Warranting attentiveness to patient’s physical, spiritual and emotional well being
· Blending interdepartmental communication as indicated by the problem resolution at the facility level
· Coordinating and expediting the patient flow process for admission, discharges, and transfers within stabilized guidelines
· Supporting the unit manager as a unit champion for Istat Point of Care (POC) and glucometer staff trainings with compliance of the policies, procedures, regulations, and standards of care
· Serving as a preceptor and mentor for new employees and student nurses General Surgery
January 22, 2017- April 29, 2018
80 Hours/Bi-weekly
Providing Nursing care to surgical patients: completing pre-operative and post-operative procedures, completed physical assessment, administered medications/ I.V. fluids, monitored recovery progress, traced laboratory values and test results, inserted, maintained, and troubleshot peripheral & central I.V. catheter Assigned for 4 to 6 patients per shift, recorded and informed changes in patients' status, such as adverse reactions to medication or treatment
Provided basic patient care and treatments, such as suction, chest tube and tracheostomy care, dressed wounds, treated bedsores, gave enemas, douches, and performed catheterizations Documented the patient's plan of care using identified nursing diagnoses, expected patient outcomes, and selected nursing interventions in CPRS
Supervision of patient care assistants., such as CNA or LPN Washington
19/09/2016 – 15/01/2017
RN – BRIDGE POINT NATIONAL HARBOR
Staff Nurse
September 24, 2016 - January 20, 2017
40 Hours/week
o Assisted patients transitioning from immediate care to full time rehabilitation including physical and occupational therapy.
o Informed to MD, the unit manager during shifts to report any issues that arise with patients concerning their current conditions
o Administered medication on a daily schedule from anywhere between seven to ten patients per shift. o Created care plans and charted on the patient's progress then given report to incoming nurse who relieves me of duty.
o Provided suction, breathing treatments for patient on ventilator, monitoring ventilator setting ordered. Washington
WORK EXPERIENCE
17/09/2014 – 15/09/2016
RN – WASHINGTON CENTER FOR AGING SERVICES
Charge Nurse
40 Hours/Week
o Administered routine and PRN medications via all routes, including IV, g/t, NG. (lots of meds!) 35 patients with at least 8-10 meds each. -We do start IV's! Many families do not wish to have their families sent to the hospital. Many residents return from the hospital with PICC lines and receive their IV therapy at the nursing home. o Supervised and directed C.N.A. staff.
o Performed all respiratory treatments, wound/incision care, catheter, and tracheostomy care. o Completed thorough assessments, vital signs and care received o Documentation of Nursing weekly summaries, Medicare skilled list charting, acute charting! ALOT OF DOCUMENTATION!
o Care plans, admissions, and discharges
o Assisted the CNA's-we are usually short staffed!
o Notified the Dr./NP of any changes
o Filled out incident reports
o I could go on and on...Nursing homes aren't what they used to be with the shortened hospital stays. Nurses can accumulate many skills similar to a Med/Surg unit in a LTC facility, now termed ECF (extended care facility) o LTC nurses save lives too!
Washington
21/08/2009 – 06/05/2012 – Winchester, United States BACHELOR OF SCIENCE IN NURSING – Shenandoah University Medical-Surgical Nursing, Anatomy and Physiology, Pharmacology, Fundamental of Nursing, Pediatrics, Nursing ethics, Pathophysiology, Nursing health assessment, Nursing research, Community health nursing, Gynecology and obstetrics, leadership
21/08/2004 – 14/08/2009 – Richmond, United States
BACHELOR OF SCIENCE IN COMMUNITY HEALTH EDUCATION – Virginia Commonwealth University Biology, English, Mathematics, Sociology, Microbiology, Life span psychology, Economics, Archaeology, Chemistry, Ethics and Health Care, Introduction to Health Profession, Nutrition, Physics Mother tongue(s): AMHARIC
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction ENGLISH C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Good at Handling CPRS ( computerised patient record system) ADMINISTRATION OF MEDICATIONS AND RECORDING BY BAR CODES ADMINISTRATION (BCMA) Vista High level of computer related skills Internet use Screen-printing Proficiency in office equipment: fax, modem, scanner, copying equipment Glucometer Point Of Care Cardiac Monitor Responded to customer requests via telephone and email Bar coded Medication Administration Microsoft Office: Word, Excel, Access, Power Point, Outlook. proficient in video conferencing Good listener and communicator Strategic Planning Reliability Conflict resolution EDUCATION AND TRAINING
LANGUAGE SKILLS
DIGITAL SKILLS
Organisational skills
Charge nurse, triage and quick look nurse skills
Communication and interpersonal skills
Excellent communication skills and customer care service experiences 20/09/2014 – CURRENT
Registered Nurse Skills
· Dispenses medication in a secure, up-to-date, and authentic manner
· Attends laws, guidance, and facility policy as it narrates to controlled substances
· Displays the capacity to grow and accommodate and promote growth in others
· Critical reasoning skills, emphatic understanding, and the capability to work in a fast-paced environment
· Excellent communication skills: verbal and written
· Expert in utilizing an electrical medical record Certifications
Registered Nurse, CPR, ACLS, PALS, TNCC
ORGANISATIONAL SKILLS
COMMUNICATION AND INTERPERSONAL SKILLS
JOB-RELATED SKILLS
CERTIFICATIONS
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