Patricia A. Valentine
**** ****** ****** *****, *******, TN 38115
******@*****.***
PROFESSIONAL SUMMARY
Dedicated and focused individual who excels in providing superior work ethics. Committed to delivering high quality results with little supervision. Energetic, organized and professional. WORK EXPERIENCE
PROCESS ASSISTANT, AMAZON 09/2020-PRESENT
As a PA I am responsible for the daily management of the department duties including but not limited to allocating labor, assigning job duties, and communicating work directions. PROBLEM SOLVER, AMAZON 11/2018 – 09/2020
As a problem solver my job was to identify shipping issues, deep diving to find the root cause to help eliminate problems and implementing solutions, while evaluating the effectiveness.
Technician, 10/2015 – 11/2018
Pharmedium - Memphis, TN
Scan, Process, and Pack pharmaceuticals to be shipped to hospitals and clinics Floral Merchandiser, 06/2006 to 8/2015
Native Wholesale - Atlanta, Georgia
• Contract work facilitating sales and serving as liaison between management and customers at Costco Wholesale Store in Memphis, TN.
• Attend to customers’ needs both in the store and over the phone.
• Maintain and display floral products properly.
• Keep track of and care for floral inventory.
Orientation Assistant/Recruiting Processor, 02/2002 to 06/2006 Swift Transportation - Memphis, Tennessee
• Provided clerical and administrative support to ensure that drivers were provided with positive customer service to meet their needs and company needs in an effective and efficient manner.
• Processed over-the-road driver applicants for hire. Administrative Assistant/Office Manager, 05/1998 to 02/2002 The Fishel Company - Memphis, Tennessee
• Performed administrative and office support activities.
• Fielded telephone calls, received and directed visitors, filed, and data entry. Accounting Representative, 02/1998 to 05/1998
Adam’s Mark Hotel - Memphis Tennessee
• Processed and maintained customer accounts.
• Assisted with complaints, reservations, account questions, billing, cancellations, and other queries.
Imaging Clerk/Receptionist, 01/1993 to 02/1998
Inventory Locator Service - Memphis, Tennessee
• Operated multi-line phone system.
• Managed the transfer of paper documents into electronic files.
• Scanned and uploaded images
• Data entry.
EDUCATION
High School Diploma, 1985
West Marion High School - Foxworth, MS
LEADERSHIP PRINCIPLES
• Earn Trust
• Quick Learner
• Think Big
• Invent and Simplify
• Deliver Results
ACTIVITIES
During my time as a Process Assistant at Amazon,
I have learned a lot while implementing
a standard work process conducting safety circles
and instacleans on a weekly basis.