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Customer Service Receptionist

Location:
Concord, CA
Posted:
February 16, 2022

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Resume:

I am a first-generation college

graduate excited to gain experience

in the industry that I love. As a queer

Hispanic-American, I am emboldened

by growing up in a marginalized

group and in a hetero-

normative household, I seek to make

a positive impact in my community

and to inspire people to embrace

their true selves.

P R O F I L E

E X P E R I E N C E

925-***-****

********.*******@*****.***

LINKEDIN.COM/IN/OSCAR-VERDUZCO

C O N T A C T

Writing/Proofreading

Microsoft Office Suite

Marketing/Sales

Academic Research

Social Media

Planning/Scheduling

Public Relations

S K I L L S

RECEPTIONIST

NOB HILL SPA MAY 2018 - PRESENT

Schedule, Coordinate and reserve spa appointments by effectively communicating with over 1,200 clients via telephone, email, and in-person

Accumulated over $5,000 of additional revenue through Upholding sale goals by bringing awareness to the

benefits and efficacy of various spa treatments,

products, and amenities.

Organize the daily agenda and provide schedules for service providers, brief co-workers on the agenda, and consistently maintain awareness of any changes made E D U C A T I O N

BACHELOR OF ARTS, MAJOR IN SOCIOLOGY

SAN FRANCISCO STATE UNIVERSITY 2014 - 2020

GPA: 3.5

O S C A R

V E R D U Z C O

TEACHERS ASSISTANT

SAN FRANCISCO STATE UNIVERSITY JAN 2018 - MAY 2018 Was present during lectures to answer questions,

troubleshoot any technical issues, and ensure students caused no disruptions

Held an office hour twice a week to help students with questions about the material, preparation for exams, and give suggestions for papers.

Proctor exams by helping the professor organize seating, ensure exams are taken fairly and collect exams in an orderly manner.

Customer Service

Communications

Spanish/English

SPSS

SQL



Contact this candidate