Customer Service Heavy Equipment

Christopher C Forster Va. Beach, VA *****

*.***********@*****.*** 757-***-****

Summary

Obtain a position that will utilize my decade plus experience within the customer service sector as well as my unique technical skills from within the Telecommunications industry.

Experience

G-7 Security Va. Beach, VA 2019 to present

Secure property for different social events at various properties within the Tidewater area.

Witchduck Development, Inc, Va Beach, VA 2019

Maintain heavy equipment at various concrete recycling areas within the Tidewater area.

Operate heavy equipment for various development projects.

Comcast Communications, Baltimore, MD 2005-2018

- Installed television, internet, and telephone services within residential spaces as well as small to middle sized businesses.

-Trouble shoot and repair various problems with television, internet, and telephone products within residential spaces as well as small to medium sized businesses.

- Lead and trained new technicians for large scale commercial installation projects.

Education

John Harris High School Harrisburg, PA 1988 - 1990 - High School Diploma

Allegheny Community College Cumberland, MD 1998-2000 - Business Certificate

Skills

- Educated customers about their existing and new services while promoting other services to help solve customer problems.

- Diagnosed and corrected copper wire problems. Performed cable splices for copper cables. Removed and demolished abandoned cables.

- Maintained and referenced industry standards including ANSI, EIA/TIA and local and national Electric code.

- Troubleshoot computers for internet connectivity.

- Determined closet and equipment layouts and installed closet hardware including backboards, connecting blocks, racks, and balance video equipment.

- Attended training and safety meetings. Worked safely at all times, utilized necessary person protection equipment and demonstrated safe working practices to other technicians.

- Maintained a fully stocked and organized company truck with appropriate tools and safety equipment, including ladders and reflective vests.

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