Psychic Front Desk
Resume:
Amber Bivins
SEEKING IMMEDIATE WORK FROM HOME OR OVERNIGHT/GRAVEYARD 11PM TO 7PM
WEDNESDAY-SUNDAY
Hawthorne, CA 90250
***********@*****.***
I am seeking a career with a company in the field of Customer Service, Clerical, General Labor or Housekeeping.
Authorized to work in the US for any employer
Work Experience
Psychic Reader
Artemis Oracle Cards - Hawthorne, CA
December 2020 to Present
https://www.artemisoraclecards.com/
https://www.asktheanswer.com/Artemis-Lore
https://www.facebook.com/ArtemisOracleCards
Hello my name is Amber and I have my Certification for my Minority Owned Woman Owned Business. I have another Certification to help people doing Tarot Readings and it has come to my attention that not only is this Counseling but this would be for those that are in need of Homelessness, Drug Addiction and Suicide. Most of my clients need Major Help and I need to be able to Professionally refer them out.
• Self Employed Home Based Business, I offer services and products.
• Blessings and Healing Practices, Lightworker and Guidance, Spiritual Podcasting and Social Media Groups For Healing and Collective Consciousness Talks.
• Metaphysical Kits For Home and Blessings. Over The Phone, Video and Text Psychic Counseling and Overview of Life.
• Channeling from Spirit Guides.
Uber Eats Driver
Uber - Los Angeles, CA
August 2019 to December 2020
Pick up food from local restaurants and deliver the orders to customers. Food ordering is all handled by UberEats, I go into the restaurant, pick up the food, and then drive to the customer's location. I can deliver the order to a curbside or to the door. Get notifications of Uber Eats orders on my phone, retrieve them at the pickup location, and deliver them to the customer. Provided quality customer service through positive and professional interaction with customers in person or by phone. Night Guest Laundry Attendant / On Call Daytime Front Desk / Housekeeping Extended Stay America Hotel - El Segundo, CA
October 2018 to August 2019
• I assisted guests overnight, checking in and checking guests out. Processing all laundry including treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattress pads and shower curtains. Process all dishware in compliance with company standards. This includes washing, drying and packaging. Stocking all housekeeping carts, cart rooms and laundry with appropriate products. Setting up and maintaining the grab and go breakfast in accordance with company standards. Register
& process guests and their assigned rooms.
• Accommodate guest requests.
• Communicating with hotel staff on the status of guest rooms.
• Up Selling guest rooms and promoting hotel services.
• Handling cash payments.
• Maintain a clean and neat front desk area. Dusting, polishing furniture and vacuuming. Empty trash cans, take out garbage and replace supplies such as towels and toilet paper. Clean all rooms, offices and hallways and wash flat surfaces, including windows and walls. Make beds and change linens, clean sinks, toilets, shelves, stoves, refrigerators and appliances. Warehouse Fulfillment Associate Graveyard
Amazon - Hawthorne, CA
October 2017 to September 2018
Temporary Line Lead, managed up to 20 people per shift. Helped assist managers in problem solving and high volume performance goals. Unloaded, Picked, Staged and Loaded products for shipping. Worked at a rapid pace to meet timely deadlines. Received and Scanned packages to prepare for delivery. Helped other team members meet goals and deadlines for fulfillment. Met delivery goals and quotas for every shift to guarantee customer shipments.
Education
Attended Online Classes in Business and Marketing Studies Everest College-Phoenix - Work at Home
2013 to 2014
Attended Classes in Business and Marketing Studies El Camino College - Torrance, CA
2005 to 2007
Completed Certification License in Cosmetology
Flavio Beauty College - Torrance, CA
2005 to 2006
Attended Classes in Cosmetology
Los Angeles Trade Technical College - Los Angeles, CA 2002 to 2005
High school diploma in General Studies
Crenshaw/Dorsey Adult School - Los Angeles, CA
August 1996 to May 2000
Skills
• Skills and Qualifications • Adaptable and Cooperative as a Team Member. Housecleaning and Cleaning experience; clean shelves, counters and tables. Wash, dry and fold bed sheets and towels. Vacuum, dust, sweep and mop floors. Skills in Retail Sales and Customer Service, Cashier and Cash Handling. Good communication and Call Center experience. Ability to greet customers and ascertain what each customer wants or needs. Compute sales prices, total purchases, receive and process cash or credit payments. (10+ years)
• Hair Styling
• Laundry
• Upselling
• Driving
• Cold Calling
• Makeup Application
• Marketing
• Negotiation
• Commercial Cleaning
• Management
• Clerical Experience
• Microsoft Outlook
• Front Desk
• Live Chat
• Salesforce
• Inside Sales
• Outside Sales
Awards
The Home Depot Customer Service Award
March 2017
Certifications and Licenses
Cosmetology License
May 2006 to Present
Assessments
Night Auditor (Hotel) — Proficient
August 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
Work Style: Reliability — Highly Proficient
August 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Verbal Communication — Proficient
September 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Night auditor (hotel) — Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Cleaner fit — Highly Proficient
January 2021
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Customer service — Familiar
December 2021
Identifying and resolving common customer issues
Full results: Familiar
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Front desk agent (hotel) — Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Social media — Completed
July 2021
Knowledge of popular social media platforms, features, and functions Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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