NICHOLAS SCHMITT
adp7o8@r.postjobfree.com
**** ***** *** *. ******** B unit 201, Clearwater FL 33760
EXPERIENCE
IT Support that provides technical support to healthcare, education, and hospitality for over 6 years. Analytical Technical Support and Customer Services adept and resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.
HIGHLIGHTS
- Proficient troubleshooting - Accomplished with mobile devices - Exceptional telephone etiquette - Quality focused - Vast technical knowledge - Organized - Diverse PC knowledge - Proactive
EXPERIENCE
GREAT EXPRESSIONS
Carrollwood, FL.
Bilingual Patient Coordinator/ IT Support. 08/2020 to Present
Schedule, set up appointments, coordinate patients for Doctor’s schedule, claim dental insurance with Dental Insurance companies and Help desk Support at the office.
BCFS
San Antonio, TX. 05/2019- 08/2020
Bilingual Case Manager and IT Support
Supervised children using reasonable actions to ensure the safeties and well-being of each child. Also coordinated referrals, service planning on documentation of services for assigned caseload Approved. Provided assistance and faced new difficult customer situations and services providers.
eHealth Screenings
San Antonio, TX. 06/2017-03/2019
Data Entry Specialist/ IT Support.
Provided data entry with the information that has been provided by the physicians. Provided general data entry support for department, accurately entered data into corresponding fields with various software programs.
Bieber Industrial
Saint Louis, MO. 05/2015- 06/2017
IT Technician Maintained and repaired all technology systems within the portfolio while working with different brand and guidelines.
EDUCATION
Kirkwood High School. Saint Louis, MO 2011
SLCC 1 year of Computer Science 2012
Microsoft course 2017
References upon request