CONTACT
PHONE:
EMAIL:
*********@*****.***
REFERNCES AVAILABLE UPON REQUEST
NICOLE T PULLEY
Baltimore, Maryland 21217
Baltimore City Community College
6-2006 – 5-2008
Paralegal Degree. AS GPA 3.6
Northwestern High
9-88 – 6-1992
High School Diploma
WORK EXPERIENCE
Springwell Senior Living Cosmetologist
6-2009–12-24-2021
Daily Grooming and Beauty Services
BlueCross Blue Shield Claims Representative
2002–9-2005
Examine claims forms and other records to determine insurance coverage.
Analyze information gathered by investigation and report findings and recommendations
MBNA America Bank Customer Service Representative
1999–2002
Inbound credit cards service call center handled all credit card related issues,
Resolved in customers issues an addressed any concerns.
SKILLS
Expert system software — Axon wave Fraud and Abuse Management System; Bill review software; LexisNexis RiskWise; StrataCare StrataWare .
Financial analysis software — Automatic Data Processing Estimating; CSC Colossus; Simsol for Adjusters.
Presentation software — Microsoft PowerPoint, Canva Pro