Front Desk Accounts Payable
Resume:
timothy terrell
Charlotte, NC *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Operations Manager
FAIRFIELD INN & SUITES UNIVERSITY RESEARCH PARK - Charlotte, NC February 2021 to Present
Analyzed and applied basic math skills to balance hotel transactions for next business day. Advised management of discrepancies relating to room/restaurant adjustments and charges. Audit all adjustments to verify relevancy.
GUEST CARE MANAGER
COURTYARD BY MARRIOTT CHARLOTTE CONCORD
July 2017 to November 2020
Ensures staff and departments are in compliance according to Marriott and company standards. Delivers outstanding guest service.
Ensures staff is properly trained for each position including safety and operating procedures. Delegate authority and assign responsibility to employees.
Monitor cost control for each department.
Performs daily administrative duties including bank deposits and accounts payable/receivable. Resolve guests/employee issues.
Inspect guest rooms and property to ensure cleanliness and appearance. Ensure staff member paper are completed and processed in a timely manner. Assist with budgeting with each department to maximize revenue. OPERATION SUPERVISOR
COURTYARD BY MARRIOTT CHARLOTTE CONCORD
January 2016 to July 2017
Used reports from FOSSE to forecast scheduling for all departments. Supervised 10 staff members including bistro and front desk. Assist with all daily administrative duties including accounts payable/receivable in absence of managers. Provide feedback and training as necessary.
Conduct interviews for the front desk, housekeeping and bistro department. Actively set up banquet space and apply charges for functions. ASSISTANT GENERAL MANAGER
FAIRFIELD INN CROSSCREEK MALL
December 2012 to December 2015
Navigation advisor
Convergys/Onstar call center
Ensures inbound calls are answered promptly with approved greeting. Successfully advised callers with directions.
Monitor subscription for subscribers and offer to upsell subscriptions and/or packages by vendor. Performs daily administrative duties including updating databases with correction to specific locations. Assist floor leaders with training of new employees. Information advisor
Metro One Telecommunication
Successfully answered inbound calls for members seeking local information through subscription. Assist team leaders with training and shortage of staff. Education
ASSOCIATES OF ARTS in HOSPITALITY, TRAVEL and TOURISM UNIVERSITY OF PHOENIX
December 2012
Skills
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint
• Basic Math
• Banquet Experience
• Auditing
• Math
• Accounts Receivable
• Guest Services
• Budgeting
• Accounts Payable
• Office Management
• Account Reconciliation
• Management
• Accounting
Additional Information
SKILLS
• Strong communication, interaction and relationship-building skills acquired through experience, coaching and volunteer work.
• Professional demeanor and attentive to detail.
• Successful leader, equally effective as member of a team.
• Highly organized able to multi-task and accomplish multiple objective
Contact this candidate