Service Representative Customer

Location:

Posted:

February 12, 2022

BENJAMIN HERNANDEZ

Phoenix, Arizona 85053

********@*****.***

Professioinal Summary

Well qualified customer service representative. Proficient in handling complex customer issues

and promoting positive experiences. Efficiency-driven and organized with the oriented mentality

and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating

documentation and handling payments.

Skills:

: First aid and safety

: Charting and clinical documentation

: Data entry

: Multiple screens

Work History:

Consumer Cellular 04/202*-******

: Provided new phone service to new customers

: Promoted new promotions to new customers

: Troubleshoot phones and assisted setting up phones for customers

ResCare-Phoenix,Arizona

: Developed rapport to create a safe and trusting environment for care.

Direct Support Professional 06/2015-06/2018

San Angelo State Supported Living Center- Carlsbad, Texas

: Minimized injuries to staff or patients by offering important support or control patient

Movements.

: Developed rapport to create a safe and trusting environment for care.

: Maintained a safe, clean and well-organized patient environment.

: Supervised daily activities and provided assistance when needed.

Customer Service Representative 02/2008-02/2010

Sitel Corporation-San Angelo,Texas

: Entered customer interaction details in computer to track requests, document payments

and record solutions offered.

: Assisted customers with their online issues with making payments.

: Activated new credit card accounts for new customers.