Customer Service Appointment Setter
Resume:
Tamara Solomon
Customer Service Rep/Receptionist
Newark, NJ 07108
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Associate/Cashier
Shop Rite - West Orange, NJ
March 2021 to Present
Resolves and/or answer customers' questions, and provide information on procedures or policies. Maintain clean and orderly checkout areas and complete other general cleaning duties. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Medical Front Desk Clerk
Newark Community Clinic - Newark, NJ
March 2016 to April 2021
• Addressing patient and being the first point of contact for new and current patients
• Responsible for handling high call volume. Responding to calls in a timely manner.
• Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient population.
• Submitting new orders and monitoring their completion, working closely with the clinical, sales, and service departments.
Phelbotomist
Premier Medical Lab - Edison, NJ
January 2019 to December 2020
• Label and collect blood samples from new and current patients, along with proper patient identification.
• Prepare all specimen samples for pick up
• Maintain phlebotomy cart or station, ensuring organization at all times.
• Practice infection control standards at all times when working with patients and equipment. Ensuring cleanliness, as well as practicing safety measures. Medical Assistant/Customer Service Representative
PAIN MEDICINE & ANESTHESIA, PC - Newark, NJ
September 2014 to December 2018
• Working directly with medical professionals and physicians to facilitate proper patient care.
• Advocate for and work in lockstep with chronic patients.
• Partnering with physicians and other Healthcare providers to facilitate the ongoing medical care of their patients.
• Make a difference in the growth of an organization and the quality of care they offer their patients. Education
Certification
Drake College of Business - Newark, NJ
September 2014 to September 2016
High school diploma
Weequahic high school - Newark, NJ
September 2009 to June 2013
Skills
• Computer skills
• Phlebotomy
• Clinical laboratory experience
• Customer service (8 years)
• Laboratory experience
Certifications and Licenses
Medical Assistant
September 2014 to September 2016
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